Ford Ecosport Owners and Service Manuals

Ford Ecosport: Parking Aid - Vehicles With: Parking Aid Camera / Diagnosis and Testing - Parking Aid

Ford Ecosport 2014-2024 Service and Repair Manual / Instrumentation and Warning Systems / Parking Aid - Vehicles With: Parking Aid Camera / Diagnosis and Testing - Parking Aid

Diagnostic Trouble Code (DTC) Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


Module DTC Description Action
ACM C1001:01 Vision System Camera: General Electrical Failure GO to Pinpoint Test A
APIM C1001:01 Vision System Camera: General Electrical Failure GO to Pinpoint Test A
BCM B115E:01 Camera Module: General Electrical Failure GO to Pinpoint Test A
BCM B115E:02 Camera Module: General Signal Failure GO to Pinpoint Test A
BCM B115E:08 Camera Module: Bus Signal/Message Failures GO to Pinpoint Test A
BCM B115E:49 Camera Module: Internal Electronic Failure GO to Pinpoint Test A
BCM B115E:55 Camera Module: Not Configured GO to Pinpoint Test E
BCM B115E:9A Camera Module: Component or System Operating Conditions GO to Pinpoint Test A

Symptom Chart(s)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition Possible Sources Action
A module does not respond to the diagnostic scan tool
  • Fuse
  • Communication network concern
  • Wiring, terminals or connectors
  • Module
 
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
The rear parking aid camera system is inoperative or does not operate correctly Refer to the Pinpoint Test   GO to Pinpoint Test A
The FDIM displays PLEASE CHECK SURROUNDINGS FOR SAFETY and a black screen/no image Refer to the Pinpoint Test

NOTE: It may take up to 30 seconds before the message is displayed.

  GO to Pinpoint Test A
Static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines Refer to the Pinpoint Test   GO to Pinpoint Test B
Poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots) Refer to the Pinpoint Test   GO to Pinpoint Test B
Frozen screen or slow screen transitions
  • FDIM
  • ACM
  • APIM
DIAGNOSE the ACM , APIM and FDIM . See: The FDIM is inoperative or does not operate correctly.
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
Visual park aid alert is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test C
Fixed guidelines are inoperative or do not operate correctly Refer to the Pinpoint Test   GO to Pinpoint Test D
Active guidelines are inoperative or do not operate correctly Refer to the Pinpoint Test   GO to Pinpoint Test D
The video delay feature is inoperative or does not operate correctly Refer to the Pinpoint Test   GO to Pinpoint Test D
Manual zoom feature is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test E
Video image is upside down
  • Internal rear parking aid camera failure
  • Incorrect rear parking aid camera installed on vehicle
INSTALL a new rear parking aid camera.
REFER to: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Removal and Installation).
All other image concerns Refer to the Pinpoint Test   GO to Pinpoint Test A

Pinpoint Tests


PINPOINT TEST A: THE REAR PARKING AID CAMERA SYSTEM IS INOPERATIVE OR DOES NOT OPERATE CORRECTLY

NOTE: Before disconnecting the rear parking aid camera or jumper harness, verify that the connectors are properly seated and latched.


Refer to Wiring Diagrams Cell 145 for schematic and connector information.

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
ACM C1001:01 Vision System Camera: General Electrical Failure A continuous memory and on-demand DTC that sets in the ACM if no video signal is detected from the rear parking aid camera when the vehicle is in REVERSE.
APIM C1001:01 Vision System Camera: General Electrical Failure A continuous memory and on-demand DTC that sets in the APIM if no video signal is detected from the rear parking aid camera when the vehicle is in REVERSE.
BCM B115E:01 Camera Module: General Electrical Failure A continuous memory and on-demand DTC that sets in the BCM when an internal electrical failure is detected from the rear parking aid camera.
BCM B115E:02 Camera Module: General Signal Failure A continuous memory and on-demand DTC that sets in the BCM when invalid LIN data is received from the rear parking aid camera.
BCM B115E:08 Camera Module: Bus Signal/Message Failures A continuous memory and on-demand DTC that sets in the BCM when messages are missing on the LIN circuit.
BCM B115E:49 Camera Module: Internal Electronic Failure A continuous memory and on-demand DTC that sets in the BCM when an internal fault in the rear parking aid camera is detected.
BCM B115E:9A Camera Module: Component or System Operating Conditions An on-demand DTC that sets in the BCM when a fault in the rear parking aid camera is detected.

Possible Sources

  • Wiring, terminals or connectors
  • Dirty rear parking aid camera lens
  • Communication network concern
  • Rear parking aid camera configuration
  • Fuse
  • Check rear parking aid camera
  • Reversing lamps concern
  • LIN concern
  • IPC
  • BCM
  • ACM
  • APIM
  • FDIM

Visual Inspection and Pre-checks

  • Verify that the rear parking aid camera lens is in good condition and free of any debris.
  • Verify the liftgate is fully closed.
  • BJB fuse 58 (10A).
  • If the rear parking aid camera is not configured after replacement, some video functions will be inoperative. Verify the rear parking aid camera configuration using the diagnostic scan tool.
A1 CHECK AND CLEAN THE REAR PARKING AID CAMERA LENS
  • Clean and make sure the rear parking aid camera lens is clear of any debris.
  • Ignition ON.
  • Test the rear parking aid camera system and check the rear parking aid camera image.

Is the rear parking aid camera concern still present?
Yes GO to A2
No The system is operating correctly at this time. The concern was caused by a dirty rear parking aid camera lens.

A2 CHECK THE REVERSING LAMPS OPERATION
  • Ignition ON.
  • While observing the reversing lamps, slowly move the gear selector lever through the entire range.

Do the reversing lamps illuminate only in reverse?
Yes GO to A3
No DIAGNOSE the reversing lamps.
REFER to: Reversing Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

A3 CARRY OUT A NETWORK TEST
  • Using a diagnostic scan tool, carry out a network test.

Do all modules pass the network test?
Yes GO to A4
No See the Symptom Chart: Communication Network.
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

A4 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using the diagnostic scan tool, carry out the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes • For BCM Diagnostic Trouble Codes (DTCs) B115E:01, B115E:02, B115E:08, B115E:49 or B115E:9A, GO to A9
• For all other BCM Diagnostic Trouble Codes (DTCs), REFER to the BCM DTC Chart in this section.
No GO to A5

A5 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, carry out the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Instrumentation, Message Center and Warning Chimes (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing).
No GO to A6

A6 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the ACM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?
Yes • For DTC C1001:01, GO to A8
• For all other Diagnostic Trouble Codes (DTCs),
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to A7

A7 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?
Yes • For DTC C1001:01, GO to A8
• For all other Diagnostic Trouble Codes (DTCs),
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to A8

A8 CHECK THE VIDEO DISPLAY
  • Observe the FDIM .
  • Select REVERSE.
  • Wait 30 seconds.

Does the display switch to rear parking aid camera display mode?
Yes Select PARK. GO to A9
No Select PARK. DIAGNOSE the display.
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .

A9 CHECK FOR VOLTAGE TO THE REAR PARKING AID CAMERA
  • Ignition OFF.
  • Disconnect Rear Parking Aid Camera C4357 (US without tire carrier) or C4360 (All others) .
  • Ignition ON.
  • Measure:
    Click to display connectors

      US without Tire Carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-1   Ground

    Click to display connectors

      All Others


    Positive Lead Measurement / Action Negative Lead
      C4360-1   Ground

Is the voltage greater than 11 volts?
Yes GO to A10
No VERIFY that BJB fuse 58 (10A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams Manual to identify the possible causes of the circuit short.

A10 CHECK FOR GROUND AT THE REAR PARKING AID CAMERA
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-1   C4357-5

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-1   C4360-5

Is the voltage greater than 11 volts?
Yes GO to A12
No GO to A11

A11 CHECK THE CAMERA GROUND/SHIELD CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect ACM C240A (Base audio) or APIM C2383A (SYNC) .
  • Measure:
    Click to display connectors

      Base audio - US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-5   C240A-24

    Click to display connectors

      Base Audio - All others


    Positive Lead Measurement / Action Negative Lead
      C4360-5   C240A-24

    Click to display connectors

      SYNC - US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-5   C2383A-33

    Click to display connectors

      SYNC - All others


    Positive Lead Measurement / Action Negative Lead
      C4360-5   C2383A-33

Is the resistance less than 3 ohms?
Yes Base audio: GO to A19
SYNC: GO to A20
No REPAIR the circuit.

A12 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect ACM C240A (Base audio) or APIM C2383A (SYNC) .
  • Ignition ON.
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   Ground
      C4357-4   Ground

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   Ground
      C4360-4   Ground

Is any voltage present?
Yes REPAIR the circuit in question.
No GO to A13

A13 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   Ground
      C4357-4   Ground

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   Ground
      C4360-4   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to A14
No REPAIR the circuit in question.

A14 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-4   C4357-3

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-4   C4360-3

Is the resistance greater than 10,000 ohms?
Yes GO to A15
No REPAIR the circuits.

A15 CHECK VIDEO SIGNAL CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors

      Base audio - US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   C240A-25
      C4357-4   C240A-14

    Click to display connectors

      Base audio - All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   C240A-25
      C4360-4   C240A-14

    Click to display connectors

      SYNC - US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   C2383A-15
      C4357-4   C2383A-14

    Click to display connectors

      SYNC - All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   C2383A-15
      C4360-4   C2383A-14

Are the resistances less than 3 ohms?
Yes GO to A16
No REPAIR the circuit in question.

A16 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO VOLTAGE
  • Disconnect BCM C2280F .
  • Ignition ON.
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-2   Ground

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-2   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to A17

A17 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-2   Ground

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-2   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to A18
No REPAIR the circuit.

A18 CHECK THE LIN (LOCAL INTERCONNECT NETWORK) CIRCUIT FOR AN OPEN BETWEEN THE CAMERA AND THE BCM (BODY CONTROL MODULE)
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-2   C2280F-59

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-2   C2280F-59

Is the resistance less than 3 ohms?
Yes GO to A21
No REPAIR the circuit.

A19 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ACM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ACM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new ACM .
REFER to: Audio Front Control Module (ACM) (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A20 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the APIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the APIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new APIM .
REFER to: SYNC Module [APIM] (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A21 CHECK FOR CORRECT REAR PARKING AID CAMERA OPERATION
  • Ignition OFF.
  • Disconnect and inspect the rear parking aid camera connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the rear parking aid camera connector. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new rear parking aid camera.
REFER to: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Removal and Installation). CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the concern is still present after camera replacement, GO to A22
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

A22 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. Refer to the appropriate Removal and Installation procedure in Section 419-10.
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST B: POOR IMAGE QUALITY

NOTE: Before disconnecting the rear parking aid camera or jumper harness, verify that the connectors are properly seated and latched.


Refer to Wiring Diagrams Cell 145 for schematic and connector information.

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Description and Operation).

Possible Sources

  • Fuse
  • Dirty or scratched camera lens
  • Wiring, terminals or connectors
  • Interference from other sources
  • Rear parking aid camera

Visual Inspection and Pre-checks

  • Verify that the rear parking aid camera lens is in good condition and free of any debris.
  • BJB fuse 58 (10A).
B1 CHECK AND CLEAN THE REAR PARKING AID CAMERA LENS
  • Clean and make sure the rear parking aid camera lens is clear of any debris and scratches.
  • Test the rear parking aid camera system while observing the rear parking aid camera image.

Is the concern still present?
Yes GO to B2
No The system is operating correctly at this time. The concern may have been caused by dirt or debris on the camera lens or intermittent electromagnetic interference from an outside source.

B2 CHECK THE VOLTAGE TO THE CAMERA
  • Ignition OFF.
  • Disconnect Rear Parking Aid Camera C4357 (US without tire carrier) or C4360 (All others) .
  • Ignition ON.
  • Measure:
    Click to display connectors

      US without Tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-1   Ground

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-1   Ground

Is the voltage greater than 11 volts?
Yes GO to B3
No INSPECT BJB fuse 58 (10A). If the fuse is OK, repair the circuit for high resistence. If the fuse is not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the short circuit.

B3 CHECK THE CAMERA GROUND/SHIELD CIRCUIT
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-1   C4357-5

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-1   C4360-5

Is the voltage greater than 11 volts?
Yes GO to B4
No REPAIR the camera ground/shield circuit.

B4 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect ACM C240A (Base audio) or APIM C2383A (SYNC) .
  • Ignition ON.
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   Ground
      C4357-4   Ground

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   Ground
      C4360-4   Ground

Is any voltage present?
Yes REPAIR the circuit in question.
No GO to B5

B5 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   Ground
      C4357-4   Ground

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   Ground
      C4360-4   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to B6
No REPAIR the circuit in question.

B6 CHECK THE VIDEO SIGNAL CIRCUITS FOR A SHORT TO THE GROUND/SHIELD
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   C4357-5
      C4357-4   C4357-5

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   C4360-5
      C4360-4   C4360-5

Are the resistances greater than 10,000 ohms?
Yes GO to B7
No REPAIR the circuit in question.

B7 CHECK VIDEO SIGNAL CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors

      Base audio - US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   C240A-25
      C4357-4   C240A-14

    Click to display connectors

      Base audio - All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   C240A-25
      C4360-4   C240A-14

    Click to display connectors

      SYNC - US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   C2383A-15
      C4357-4   C2383A-14

    Click to display connectors

      SYNC - All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   C2383A-15
      C4360-4   C2383A-14

Are the resistances less than 3 ohms?
Yes GO to B8
No REPAIR the circuit in question.

B8 CHECK VIDEO SIGNAL CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors

      US without tire carrier


    Positive Lead Measurement / Action Negative Lead
      C4357-3   C4357-4

    Click to display connectors

      All others


    Positive Lead Measurement / Action Negative Lead
      C4360-3   C4360-4

Is the resistance greater than 10,000 ohms?
Yes GO to B9
No REPAIR the circuits.

B9 CHECK FOR CORRECT REAR PARKING AID CAMERA OPERATION
  • Ignition OFF.
  • Disconnect and inspect the rear parking aid camera connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the rear parking aid camera connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new rear parking aid camera. REFER to: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Removal and Installation). TEST the system for normal operation. If the concern is still present with base audio system, GO to B10
TEST the system for normal operation. If the concern is still present with SYNC, GO to B11
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

B10 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ACM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ACM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new ACM .
REFER to: Audio Front Control Module (ACM) (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

B11 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the APIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the APIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new APIM .
REFER to: SYNC Module [APIM] (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST C: THE VISUAL PARK AID ALERT IS INOPERATIVE

NOTE: Before disconnecting the rear parking aid camera or jumper harness, verify that the connectors are properly seated and latched.


Refer to Wiring Diagrams Cell 145 for schematic and connector information.

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Description and Operation).

Possible Sources

  • The visual park aid alert feature is disabled
  • Video camera not configured after replacement
  • Communication network concern
  • Audible parking aid system concern
  • BCM
  • ACM
  • APIM
  • FDIM

Visual Inspection and Pre-checks

  • If the rear parking aid camera is not configured after replacement, some video functions will be inoperative. Verify the rear video camera configuration using the diagnostic scan tool.
  • Verify that the audible parking aid system is working properly and the visual park aid alert is enabled in the FDIM settings menu.
C1 VERIFY THE VISUAL PARK AID ALERT IS ENABLED
  • Ignition ON.
  • Verify that the visual park aid alert is enabled in the infotainment system settings menu. Refer to the Owner Literature.

Is the visual park aid alert enabled?
Yes GO to C2
No ENABLE the visual park aid alert.

C2 CARRY OUT A NETWORK TEST
  • Using a diagnostic scan tool, carry out a network test.

Do all modules pass the network test?
Yes GO to C3
No See the Symptom Chart: Communication Network.
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

C3 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PAM (PARKING ASSIST CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the PAM self-test.

Are any PAM Diagnostic Trouble Codes (DTCs) recorded?
Yes REPAIR all PAM Diagnostic Trouble Codes (DTCs) before continuing this test. REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
No GO to C4

C4 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the BCM self-test.

Are any BCM Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the BCM DTC Chart in this section.
No Base audio: GO to C5
SYNC: GO to C6

C5 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the ACM self-test.

Are any ACM Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to C7

C6 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the APIM self-test.

Are any APIM Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to C8

C7 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ACM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ACM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new ACM .
REFER to: Audio Front Control Module (ACM) (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

C8 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the APIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the APIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new APIM .
REFER to: SYNC Module [APIM] (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST D: THE VIDEO DELAY OR GUIDELINES ARE INOPERATIVE OR DO NOT OPERATE CORRECTLY

NOTE: Active guidelines are not shown unless the steering wheel is rotated.


Refer to Wiring Diagrams Cell 145 for schematic and connector information.

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Description and Operation).

Possible Sources

  • Video camera not configured after replacement
  • Steering wheel is in straight-ahead position (active guidelines issue)
  • Disabled feature
  • Communication network concern
  • Steering angle data concern
  • Rear parking aid camera
  • TR input
  • TRM concern
  • BCM
  • ACM
  • APIM

Visual Inspection and Pre-checks

  • Verify the liftgate is fully closed.
  • Verify that a trailer is not electrically connected to the vehicle.
  • If the rear parking aid camera is not configured after replacement, some video functions will be inoperative. Verify the rear parking aid camera configuration using the diagnostic scan tool.
D1 CARRY OUT A NETWORK TEST
  • Ignition ON.
  • Using a diagnostic scan tool, carry out a network test.

Do all modules pass the network test?
Yes Base audio: GO to D2
SYNC: GO to D3
No See the Symptom Chart: Communication Network.
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

D2 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the ACM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to D4

D3 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to D4

D4 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes REFER to the BCM DTC Chart in this section.
No • If the vehicle is equipped with factory trailer tow, GO to D5
• If the vehicle is not equipped with factory trailer tow, GO to D6

D5 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE TRM (TRAILER MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the TRM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes
REFER to: Trailer Lamps (417-01 Exterior Lighting, Diagnosis and Testing).
No GO to D6

D6 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PSCM (POWER STEERING CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the PSCM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
No • For rear parking aid camera delay concerns, GO to D9 (Base audio) or GO to D10 (SYNC)
• For fixed or active guideline concerns, GO to D7

D7 CHECK THE LIFTGATE AJAR SWITCH STATUS PID (PARAMETER IDENTIFICATION)

  • Access the  BCM  and monitor the  TGATE_AJR_SW  PID


Does the PID agree with the liftgate position?
Yes GO to D8
No
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).

D8 ISOLATE THE REAR PARKING AID CAMERA
  • Ignition OFF.
  • Install a new rear parking aid camera.
    REFER to: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Removal and Installation).
  • Test the system for normal operation.

Is the concern still present?
Yes GO to D11
No The concern was caused by an inoperative rear parking aid camera.

D9 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ACM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ACM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new ACM .
REFER to: Audio Front Control Module (ACM) (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

D10 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the APIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the APIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new APIM .
REFER to: SYNC Module [APIM] (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

D11 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. Refer to the appropriate Removal and Installation procedure in Section 419-10.
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST E: MANUAL ZOOM FEATURE IS INOPERATIVE

NOTE: Before disconnecting the rear parking aid camera or jumper harness, verify that the connectors are properly seated and latched.


Refer to Wiring Diagrams Cell 145 for schematic and connector information.

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
BCM B115E:55 Camera Module: Not Configured A continuous memory and on-demand DTC that sets in the BCM when the rear parking aid camera is not configured.

Possible Sources

  • Communication network concern
  • Rear parking aid camera configuration
  • Rear parking aid camera
  • BCM
  • ACM
  • APIM

Visual Inspection and Pre-checks

  • If the rear parking aid camera is not configured after replacement, some video functions will be inoperative. Verify the rear parking aid camera configuration using the diagnostic scan tool.
E1 CARRY OUT A NETWORK TEST
  • Ignition ON.
  • Using a diagnostic scan tool, carry out a network test.

Do all modules pass the network test?
Yes Base audio: GO to E2
SYNC: GO to E3
No See the Symptom Chart: Communication Network.
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

E2 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the ACM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes • For DTC C1001:01, GO to Pinpoint Test A
• For all other Diagnostic Trouble Codes (DTCs),
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to E4

E3 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST
  • Using a diagnostic scan tool, carry out the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?
Yes • For DTC C1001:01, GO to Pinpoint Test A
• For all other Diagnostic Trouble Codes (DTCs),
REFER to: Audio System (415-00 Information and Entertainment System - General Information - Parking Aid Camera) .
No GO to E4

E4 CHECK THE BCM (BODY CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
  • Using a diagnostic scan tool, check the BCM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) present?
Yes For DTC B115E:55:
REFER to: Parking Aid Camera Initialization (413-13B Parking Aid - Vehicles With: Parking Aid Camera, General Procedures). For all other BCM DTC 's, REFER to the BCM DTC Chart in this section.
No GO to E5

E5 CHECK FOR CORRECT REAR PARKING AID CAMERA OPERATION
  • Ignition OFF.
  • Disconnect and inspect the rear parking aid camera connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the rear parking aid camera connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new rear parking aid camera.
REFER to: Rear Parking Aid Camera (413-13B Parking Aid - Vehicles With: Parking Aid Camera, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.


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