Ford Ecosport Owners and Service Manuals

Ford Ecosport: Instrumentation, Message Center and Warning Chimes / Diagnosis and Testing - Instrumentation, Message Center and Warning Chimes

DTC Chart: Instrument Panel Cluster (IPC)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - IPC


DTC Description Action
P0381:01 Glow Plug/Heater Indicator Control Circuit/Open: General Electrical Failure INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
P0460:11 Fuel Level Sensor "A" Circuit: Circuit Short To Ground   GO to Pinpoint Test C
P0460:13 Fuel Level Sensor "A" Circuit: Circuit Open   GO to Pinpoint Test C
P1534:01 Restraint Deployment Indicator Circuit: General Electrical Failure
  • INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
  • Diagnose all RCM Diagnostic Trouble Codes (DTCs).
    REFER to: Airbag Supplemental Restraint System (SRS) - Vehicles Without: Rear Seat Side Airbag (501-20B Supplemental Restraint System, Diagnosis and Testing).
P1706:00 High Vehicle Speed Observed in Park: No Sub Type Information   GO to Pinpoint Test AB
U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information   GO to Pinpoint Test BE
U0101:00 Lost Communication With TCM: No Sub Type Information   GO to Pinpoint Test BE
U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub Type Information   GO to Pinpoint Test BF
U0131:00 Lost Communication With Power Steering Control Module: No Sub Type Information   GO to Pinpoint Test BG
U0140:00 Lost Communication With Body Control Module: No Sub Type Information   GO to Pinpoint Test BH
U0146:00 Lost Communication With Gateway "A": No Sub Type Information   GO to Pinpoint Test BI
U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information   GO to Pinpoint Test BJ
U0151:87 Lost Communication With Restraints Control Module: Missing Message   GO to Pinpoint Test BJ
U0159:00 Lost Communication With Parking Assist Control Module "A": No Sub Type Information   GO to Pinpoint Test BK
U0184:00 Lost Communication With Radio: No Sub Type Information   GO to Pinpoint Test BL
U0199:00 Lost Communication With "Door Control Module A": No Sub Type Information   GO to Pinpoint Test BM
U0212:00 Lost Communication With Steering Column Control Module: No Sub Type Information   GO to Pinpoint Test BN
U0401:00 Invalid Data Received from ECM/PCM A: No Sub Type Information This DTC sets when the IPC receives invalid data for the speedometer or engine temperature data from the PCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM , DIAGNOSE the observable symptom.
U0401:81 Invalid Data Received from ECM/PCM A: Invalid Serial Data Received This DTC sets when the IPC receives invalid data for the speedometer or engine temperature data from the PCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM , DIAGNOSE the observable symptom.
U0401:82 Invalid Data Received from ECM/PCM A: Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC fails to receive updated data for the cruise control or gear shift data from the PCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM , DIAGNOSE the observable symptom.
U0401:86 Invalid Data Received from ECM/PCM A: Signal Invalid This DTC sets when the IPC receives invalid odometer data from the PCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. REFER to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the PCM , DIAGNOSE the observable symptom.
U0415:00 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: No Sub Type Information This DTC sets when the IPC receives invalid data from the ABS module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the ABS module and other modules on the network.
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the ABS module, DIAGNOSE the observable symptom.
U0415:82 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC fails to receive updated ABS data from the ABS module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the ABS module and other modules on the network.
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the ABS module, DIAGNOSE the observable symptom.
U0422:00 Invalid Data Received From Body Control Module: No Sub Type Information This DTC sets when the IPC receives invalid TPMS data from the BCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the BCM and other modules on the network.
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the BCM , DIAGNOSE the observable symptom.
U0422:82 Invalid Data Received From Body Control Module: Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC fails to receive updated TPMS data from the BCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the BCM and other modules on the network.
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the BCM , DIAGNOSE the observable symptom.
U0424:00 Invalid Data Received From HVAC Control Module: No Sub Type Information This DTC sets when the IPC fails to receive data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the HVAC module, PCM and other modules on the network. For HVAC module Diagnostic Trouble Codes (DTCs),
REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) (412-00 Climate Control System - General Information) .
or REFER to: Climate Control System - Vehicles With: Electronic Automatic Temperature Control (EATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
For PCM Diagnostic Trouble Codes (DTCs), refer to the appropriate 303-14 section.
U0424:81 Invalid Data Received From HVAC Control Module: Invalid Serial Data Received This DTC sets when the IPC receives invalid data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the HVAC module, PCM and other modules on the network. For HVAC module Diagnostic Trouble Codes (DTCs),
REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) (412-00 Climate Control System - General Information) .
or REFER to: Climate Control System - Vehicles With: Electronic Automatic Temperature Control (EATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
For PCM Diagnostic Trouble Codes (DTCs), refer to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the HVAC module or PCM , DIAGNOSE the observable symptom.
U0424:82 Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC receives invalid update data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the HVAC module, PCM and other modules on the network. For HVAC module Diagnostic Trouble Codes (DTCs),
REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) (412-00 Climate Control System - General Information) .
or REFER to: Climate Control System - Vehicles With: Electronic Automatic Temperature Control (EATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
For PCM Diagnostic Trouble Codes (DTCs), refer to the appropriate 303-14 section. If no Diagnostic Trouble Codes (DTCs) are present in the HVAC module or PCM , DIAGNOSE the observable symptom.
U0431:82 Invalid Data Received From Body Control Module "A": Alive/Sequence Counter Incorrect/Not Updated This DTC sets when the IPC fails to receive updated load shed and electronic latch data from the BCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the BCM and other modules on the network.
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the BCM , DIAGNOSE the observable symptom.
U0452:81 Invalid Data Received From Restraints Control Module: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data from the RCM due to incorrect Belt-Minder® configuration in the IPC . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the RCM and other modules on the network.
REFER to: Airbag Supplemental Restraint System (SRS) - Vehicles Without: Rear Seat Side Airbag (501-20B Supplemental Restraint System, Diagnosis and Testing).
If no Diagnostic Trouble Codes (DTCs) are present in the RCM , DIAGNOSE the observable symptom.
U0533:56 Invalid Data Received From Side Obstacle Detection Control Module-Left Invalid / Incompatible Configuration This DTC sets when the IPC receives invalid data from the SODL . CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0533:82 Invalid Data Received From Side Obstacle Detection Control Module-Left: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BO
U0534:56 Invalid Data Received From Side Obstacle Detection Control Module-Right: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid data from the SODR . CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0534:82 Invalid Data Received From Side Obstacle Detection Control Module-Right: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BO
U2100:00 Initial Configuration Not Complete: No Sub Type Information CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect PMI procedures. If there have been recent service actions with this module, REPEAT the PMI procedure using As-Built data as directed by the scan tool.
REFER to: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation).
If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U2200:00 Control Module Configuration Memory Corrupt: No Sub Type Information CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U2200:00 is retrieved again, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
U3000:44 Control Module: Data Memory Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:44 is retrieved again, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
U3003:16 Battery Voltage: Circuit Voltage Below Threshold   GO to Pinpoint Test BP
U3003:17 Battery Voltage: Circuit Voltage Above Threshold   GO to Pinpoint Test BQ
U300A:64 Ignition Switch: Signal Plausibility Failure DTC U300A:64 sets in continuous memory when the IPC detects a messaged START input for 15 seconds or longer. Once the fault condition is detected, the IPC operates with limited functionality for 15 seconds then returns to full functionality. DTC U300A:64 sets in continuous memory when the IPC detects a messaged START input for 15 seconds or longer. Once the fault condition is detected, the IPC operates with limited functionality for 15 seconds then returns to full functionality. DIAGNOSE any ignition or starting system concerns.

DTC Chart: Body Control Module (BCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - BCM


DTC Description Action
B1048:01 Brake Fluid Level Switch: General Electrical Failure   GO to Pinpoint Test P
B1048:7B Brake Fluid Level Switch: Low Fluid Level   GO to Pinpoint Test P
B10F1:14 Key In Switch: Circuit Short To Ground or Open
  • If the chime is always on, GO to Pinpoint Test AT
  • If the chime is never on, GO to Pinpoint Test AY
C1D00:11 Park Brake Apply Switch: Circuit Short To Ground   GO to Pinpoint Test P
All other DTCs -  
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).

DTC Chart: Powertrain Control Module (PCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - PCM


DTC Description Action
P0071 Ambient Air Temperature Sensor Circuit "A" Range/Performance   GO to Pinpoint Test AM
P0072 Ambient Air Temperature Sensor Circuit "A" Low   GO to Pinpoint Test AM
P0073 Ambient Air Temperature Sensor Circuit "A" High   GO to Pinpoint Test AM
P0074 Ambient Air Temperature Sensor Circuit "A" Intermittent/Erratic   GO to Pinpoint Test AM
P0461 Fuel Level Sensor "A" Circuit Range/Performance   GO to Pinpoint Test C
P0462 Fuel Level Sensor "A" Circuit Low   GO to Pinpoint Test C
P0463 Fuel Level Sensor "A" Circuit High   GO to Pinpoint Test C
P0521 Engine Oil Pressure Sensor/Switch "A" Circuit Range/Performance   GO to Pinpoint Test X
P0522 Engine Oil Pressure Sensor/Switch "A" Circuit Low   GO to Pinpoint Test X
P0523 Engine Oil Pressure Sensor/Switch "A" Circuit High   GO to Pinpoint Test X
P0524 Engine Oil Pressure Too Low   GO to Pinpoint Test X
P1933 Fuel Level Signal   GO to Pinpoint Test C
P25B0 Fuel Level Sensor "A" Stuck   GO to Pinpoint Test C
P25B2 Fuel Level Sensor "A" or "B" Stuck   GO to Pinpoint Test C
All other DTCs - Refer to the appropriate 303-14 section.

DTC Chart: Steering Column Control Module (SCCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  DTC Chart - SCCM


DTC Description Action
B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground   GO to Pinpoint Test AJ
B137F:13 Steering Wheel Left Switch Pack: Circuit Open   GO to Pinpoint Test AJ
B137F:4A Steering Wheel Left Switch Pack: Incorrect Component Installed   GO to Pinpoint Test AJ
B137F:96 Steering Wheel Left Switch Pack: Component Internal Failure   GO to Pinpoint Test AJ
B137F:9E Steering Wheel Left Switch Pack: Stuck On   GO to Pinpoint Test AJ
All other DTCs -  
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

Symptom Chart(s)

Symptom Chart: Instrument Panel Cluster (IPC)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  Symptom Chart


Condition Possible Sources Actions
A module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Communication concern
  • Module
 
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
The IPC is inoperative/multiple gauges, indicators, RTT indicators, warnings and chimes are inoperative or always on Refer to the Pinpoint Test   GO to Pinpoint Test A
The AWD gauge is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test B
Incorrect fuel gauge indication Refer to the Pinpoint Test   GO to Pinpoint Test C
The speedometer is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test D
Incorrect speedometer indication Refer to the Pinpoint Test   GO to Pinpoint Test E
The odometer is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test F
The tachometer is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test G
Incorrect tachometer indication Refer to the Pinpoint Test   GO to Pinpoint Test H
The temperature gauge is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test I
Incorrect temperature indication Refer to the Pinpoint Test   GO to Pinpoint Test J
The ABS warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test K
The airbag warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test L
The auto stop-start indicator is never or always on (except South America) Refer to the Pinpoint Test   GO to Pinpoint Test M
The BLIS indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test N
The brake warning indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test O
The brake warning indicator is always on Refer to the Pinpoint Test   GO to Pinpoint Test P
The charging system warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test Q
The door ajar warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test R
The engine over-temperature indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test S
The grade assist indicator is never on (base IPC only) Refer to the Pinpoint Test   GO to Pinpoint Test T
The LH - RH turn signal, high beam, front fog lamp or rear fog lamp indicator (if equipped) is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test U
The lights on (side marker position) indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test V
The low fuel indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test W
The low engine oil pressure warning indicator is never or always on (1.5L gas engine) Refer to the Pinpoint Test   GO to Pinpoint Test X
The low engine oil pressure warning indicator is never or always on (except 1.5L gas engine) Refer to the Pinpoint Test   GO to Pinpoint Test Y
The MIL is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test Z
The overspeed warning indicator is never or always on (Gulf Coast Countries [GCC] only) Refer to the Pinpoint Test   GO to Pinpoint Test AA
The PRNDL indicator is never on or never displays P Refer to the Pinpoint Test   GO to Pinpoint Test AB
The powertrain malfunction (wrench) indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AC
The seatbelt warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AD
The stability-traction control indicator (sliding car icon) is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AE
The traction control disabled indicator (sliding car OFF icon) is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AF
The TPMS warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AG
The wait to start indicator is never or always on (diesel and E100 only) Refer to the Pinpoint Test   GO to Pinpoint Test AH
The water in fuel indicator is never or always on (diesel only) Refer to the Pinpoint Test   GO to Pinpoint Test AI

Symptom Chart: Information And Message Center -Displays And RTT Indicators

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  Symptom Chart


Condition Possible Sources Actions
The message center is inoperative   IPC INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The message center does not operate correctly Refer to the Pinpoint Test   GO to Pinpoint Test AJ
The compass is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AK
The DTE -Average Fuel Economy (AFE) display is inoperative   IPC
  • CHECK the operation of the fuel gauge, the speedometer and the odometer.
    • If the fuel gauge does not operate correctly, GO to Pinpoint Test C
    • If the speedometer does not operate correctly, GO to Pinpoint Test D
    • If the odometer does not operate correctly, GO to Pinpoint Test F
    • If the speedometer, the fuel gauge and the odometer operate correctly, INSTALL a new IPC .
      REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The DTE display is incorrect or fluctuates Refer to the Pinpoint Test   GO to Pinpoint Test AL
The outside air temperature display is inoperative or incorrect Refer to the Pinpoint Test   GO to Pinpoint Test AM
The TPMS display does not show all tire pressures or is inoperative
  • Message center display setup concern
  • TPMS indicator concern
  • VERIFY the message center is set to display the TPMS tire pressures. REFER to the Owner's Literature for message center navigation.
    • If the message center is set to display the tire pressures, DIAGNOSE the TPMS indicator. GO to Pinpoint Test AG
    • If the message center is not set to display the TPMS tire pressures, EXPLAIN to the customer how to navigate the message center menu to display the TPMS tire pressures.
The cruise control RTT indicator indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test AN
The frost RTT indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AO
The upshift/downshift RTT indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test AP

Symptom Chart: Information And Message Center - Warning Messages

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  Symptom Chart


Condition Possible Sources Actions
An AWD message is never or always displayed
  • Message center concern
  • AWD concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the AWD gauge. GO to Pinpoint Test B
An auto stop-start fault message is always displayed (except South America)
  • Message center concern
  • concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the auto stop start feature. REFER to the appropriate 303-06 section.
A BLIS / CTA fault message is always displayed BLIS / CTA system concern DIAGNOSE the BLIS / CTA system.
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
A brake applied-power reduced message is never or always displayed Refer to the Pinpoint Test   GO to Pinpoint Test AQ
A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always on
  • Message center concern
  • Brake warning indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly and the brake warning indicator is never on, GO to Pinpoint Test O
    • If the driver door ajar message functions correctly and the brake warning indicator is always on, GO to Pinpoint Test P
The charging system fault message is never or always on
  • Message center concern
  • Charging system message center indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the charging system indicator. GO to Pinpoint Test Q
The check fuel fill inlet message is always displayed Refer to the Pinpoint Test   GO to Pinpoint Test AQ
The check parking aid message is always displayed
  • Message center concern
  • Parking aid system concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the parking aid system.
      REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
The cold start fluid level low warning message is always displayed (Brazil only) Refer to the Pinpoint Test   GO to Pinpoint Test AR
A door, liftgate, or hood ajar warning message is never or always displayed
  • Message center concern
  • Door ajar indication concern
DIAGNOSE the door ajar indicator. GO to Pinpoint Test R
The engine oil change message is never displayed (North America only)
  • Message center concern
  • The PCM has not reached the programmed mileage/time based on the criteria required to display the message.

NOTE: Using the system check in the message center, verify that the oil life is between 1 and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.

  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message functions correctly.
  • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
  • If the driver door ajar message functions correctly with the oil life between 0-5%, INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
  • If the driver door ajar message functions correctly with the oil life not at the specified value, INFORM the customer how the message center functions and how the oil life messages are set.
The engine oil change message is always displayed (North America only) The oil life needs reset RESET the oil life. REFER to the Owner's Literature.
The engine oil change message is always displayed (South America only) The oil change indicator needs reset RESET the oil change indicator.
REFER to: Reset the Oil Change Indicator (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).
The engine on warning message is always displayed
  • Message center concern
  • Ignition-engine on warning chime concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the ignition-engine on warning chime. GO to Pinpoint Test AX
The engine over-temperature warning message is never or always displayed
  • Message center concern
  • Engine over-temperature indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the engine over-temperature warning indicator or engine over-temperature indicator. GO to Pinpoint Test S
The factory mode message is always displayed Vehicle is in factory or transport mode PLACE the vehicle in normal operation mode.
REFER to: Factory Mode Deactivation (419-10 Multifunction Electronic Modules, General Procedures).
A gas particulate filter warning message is always displayed (China only) Refer to the Pinpoint Test   GO to Pinpoint Test AR
The hill start assist not available message is always displayed Hill start assist feature concern DIAGNOSE the hill start assist feature.
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
A load shed warning message is always displayed
  • Message center concern
  • Charging system indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the charging system.
      REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
The low oil level warning message is always displayed (diesel 30k oil life only) Refer to the Pinpoint Test   GO to Pinpoint Test AR
The low oil pressure warning message is always displayed Refer to the Pinpoint Test DIAGNOSE the low oil pressure warning indicator. For 1.5L gas engine, GO to Pinpoint Test X For all other engines, GO to Pinpoint Test Y
The low washer fluid level warning message is never or always on (Russia only) Refer to the Pinpoint Test   GO to Pinpoint Test AS
A MyKey® menu is not available or incorrect
  • MyKey® programmed key in use
  • Number of keys set to unlimited mode
  • Non-Ford approved remote start system installed

NOTE: MyKey® may not be compatible with non-Ford approved remote start systems.

  • REFER to the Owner's Literature.
A PATS message (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) is never or always displayed PATS concern DIAGNOSE the PATS .
REFER to: Passive Anti-Theft System (PATS) (419-01B Passive Anti-Theft System (PATS) - Vehicles Without: Keyless Entry and Push Button Start, Diagnosis and Testing).
or REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
The perimeter alarm message is always displayed
  • Message center concern
  • Perimeter alarm concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the perimeter alarm.
      REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
The power reduced to lower engine temperature warning message is always displayed Refer to the Pinpoint Test DIAGNOSE the engine over-temperature RTT warning indicator.
The service AdvanceTrac® malfunction warning is never or always displayed
  • Message center concern
  • Stability-traction control concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the stability-traction control warning indicator. GO to Pinpoint Test AE
The shift to park display is never or always on Refer to the Pinpoint Test
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the PRNDL. GO to Pinpoint Test AB
A starting/ignition status (press brake to start or switch ignition off press power) message is always on
  • Message center concern
  • Push button start concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the ignition/starting system concern.
      REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
A steering malfunction message is always on
  • Message center concern
  • EPAS system concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the EPAS .
      REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
The tire training complete message is never on TPMS sensor training incomplete

NOTE: This message only appears during the TPMS sensor training procedure.

  • CARRY OUT the TPMS sensor training.
    REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
A TPMS malfunction message is never or always on
  • Message center concern
  • TPMS warning indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the TPMS indicator. GO to Pinpoint Test AG
A tire training message (train left front, right front, left rear or right rear tire) message is never on
  • TPMS warning indicator concern
  • TPMS sensor training concern

NOTE: These messages only appear during the TPMS sensor training procedure.

  • VERIFY the TPMS warning indicator functions.
  • If the TPMS warning indicator does not operate, GO to Pinpoint Test AG
  • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training.
    REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
The tires not trained message is always on TPMS sensor training concern

NOTE: This message only appears during the TPMS sensor training procedure.

CARRY OUT the TPMS sensor training.
REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration (204-04B Tire Pressure Monitoring System (TPMS), General Procedures).
The transport mode message is always on Vehicle is in transport mode
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DISABLE the transport mode and PLACE the vehicle in normal operation mode.
      REFER to: Transport Mode Deactivation (419-10 Multifunction Electronic Modules, General Procedures).
A vehicle starting/ignition status (press brake to start or switch ignition off press power) message is always on
  • Message center concern
  • Push button start concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the driver door ajar message functions correctly, DIAGNOSE the ignition/starting system concern.
      REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

Symptom Chart: Warning Chimes

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


  Symptom Chart


Condition Possible Sources Actions
All the chimes are inoperative   IPC   GO to Pinpoint Test A
The airbag secondary warning chime is inoperative
  • Normal operation
  • IPC
  • Using a diagnostic scan tool, PERFORM the IPC self-test.
    • If DTC P1534:01 is present, INSTALL a new IPC .
      REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
    • If DTC P1534:01 is not present, the system is operating correctly. The airbag secondary warning chime sounds only when a fault in the airbag warning indicator is present and DTC P1534:01 is recorded.
The secondary airbag warning chime has activated   IPC
  • INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
  • DIAGNOSE the SRS .
    REFER to: Airbag Supplemental Restraint System (SRS) - Vehicles Without: Rear Seat Side Airbag (501-20B Supplemental Restraint System, Diagnosis and Testing).
The Belt-Minder® feature is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BC
The Belt-Minder® cannot be deactivated MyKey® in use The system is operating correctly. Use an administrator key to disable the Belt-Minder®.
The chime always sounds Refer to the Pinpoint Test   GO to Pinpoint Test AT
The chimes only sound from the IPC (except base AM/FM audio systems) Refer to the Pinpoint Test   GO to Pinpoint Test AU
The CTA warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AV
The door ajar warning chime is inoperative
  • Door ajar indication concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
    • If the headlamps on chime sounds, DIAGNOSE the door ajar indicator. GO to Pinpoint Test R
    • If the headlamps on chime does not sound, INSTALL a new IPC .
      REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The headlamps on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AW
The ignition-engine on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AX
The key-in-ignition warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AY
The message center warning chime is inoperative
  • No warnings present
  • IPC
  • With all the doors closed and the ignition OFF, PLACE the ignition ON. Once the IPC has completed the prove-out, OPEN the driver door and VERIFY the message center displays the door ajar warning message and the chime sounds once.
    • If the chime sounds, the system is operating correctly. The message center warning chime only sounds when a new warning is displayed in the message center.
    • If the driver door ajar message does not function correctly, DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R
    • If the door ajar message displays and the chime does not sound, INSTALL a new IPC .
      REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The parking aid chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AZ
The parking brake warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BA
The perimeter alarm chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BB
The PRNDL not in park warning chime is inoperative
  • PRNDL indication concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
    • If the headlamps on chime sounds, DIAGNOSE the PRNDL indicator. GO to Pinpoint Test AB
    • If the headlamps on chime does not sound, INSTALL a new IPC .
      REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The seatbelt warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BC
The service AdvanceTrac® chime is inoperative
  • Stability-traction control concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
    • If the headlamps on chime sounds, DIAGNOSE the stability-traction control indicator. GO to Pinpoint Test AD
    • If the headlamps on chime does not sound, INSTALL a new IPC .
      REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The turn signal-hazard on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test BD

Pinpoint Tests


PINPOINT TEST A: THE IPC (INSTRUMENT PANEL CLUSTER) IS INOPERATIVE/MULTIPLE GAUGES, INDICATORS, RTT (RECONFIGURABLE TELLTALE) INDICATORS, WARNINGS AND CHIMES ARE INOPERATIVE OR ALWAYS ON

Normal Operation and Fault Conditions

See IPC component description. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

The IPC receives a hot at all times voltage from the BCM . The IPC receives the ignition status message for the RUN/START or ACC input from the BCM through the GWM over the HS-CAN3 .

Possible Sources

  • Fuse
  • Communication concern
  • GWM
  • IPC

Visual Inspection and Pre-checks

  • Verify the BCM fuse 22 (7.5A) is OK.
A1 PERFORM THE NETWORK TEST FOR ALL MODULES
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Do all equipped modules pass the network test?
Yes GO to A2
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

A2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to A3

A3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No INSTALL a new GWM .
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
TEST the system for normal operation. If the IPC is still inoperative, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST B: THE AWD (ALL-WHEEL DRIVE) GAUGE IS INOPERATIVE

Normal Operation and Fault Conditions

See AWD Gauge. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the AWD service required, LH front wheel fill percent, RH front wheel fill percent, LH rear wheel fill percent or RH rear wheel fill percent messages are missing for less than 5 seconds or if the IPC receives invalid torque data for less than 5 seconds, the IPC defaults the display fill area next to each wheel to the last setting based upon that last message received.

If the IPC does not receive the AWD service required, LH front wheel fill percent, RH front wheel fill percent, LH rear wheel fill percent or RH rear wheel fill percent messages for 5 seconds or longer, the IPC defaults the display fill area next to each wheel off.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM input concern
  • IPC
B1 VERIFY THE IPC (INSTRUMENT PANEL CLUSTER) IS SET TO DISPLAY THE GAUGE
  • Ignition ON.
  • NOTE: The IPC and message center navigation can be found in the Owner's Literature. Using the message center controls, make sure the IPC is set to display the gauge in question.

Is the IPC set to display the gauge?
Yes GO to B2
No The gauge is operating correctly. The IPC was not set to display the AWD gauge.

B2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to B3

B3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to B4

B4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST C: INCORRECT FUEL GAUGE INDICATION

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Fuel Gauge and Fuel Level Sender. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC P0460:11 Fuel Level Sensor 'A' Circuit: Circuit Short To Ground A continuous and on-demand DTC that sets in the IPC if the fuel level input is pulled low out of range on the fuel level input circuit indicating a short to ground for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
IPC P0460:13 Fuel Level Sensor 'A' Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the fuel level input is sent high out of range on the fuel level input circuit indicating an open or short to voltage for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
PCM P0461:00 Fuel Level Sensor 'A' Circuit Range/Performance: No Sub Type Information Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
PCM P0462:00 Fuel Level Sensor 'A' Circuit Low: No Sub Type Information Sets in the PCM when the PCM detects a short to ground on the fuel level sender signal circuit. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
PCM P0643:00 Sensor Reference Voltage 'A' Circuit High: No Sub Type Information Sets in the PCM when the PCM detects an open or a short to voltage on the fuel level sender signal circuit. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
PCM P1933:00 Fuel Level Signal: No Sub Type Information Sets in the PCM when the PCM detects a fault in the fuel level input. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
PCM P25B0:00 Fuel Level Sensor 'A' Stuck: No Sub Type Information Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
PCM P25B2:00 Fuel Level Sensor 'A' or 'B' Stuck: No Sub Type Information Sets when the PCM determines the value of either fuel level input signals is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .

Possible Sources

  • Wiring, terminals or connectors
  • Fuel pump and sender unit
  • Fuel level sender (float and card)
  • Fuel tank
  • IPC

Visual Inspection and Pre-checks

  • Inspect the fuel tank for signs of damage that can affect the float operation inside the tank.

NOTE: Following any fuel gauge repairs, remove BCM fuse 22 (7.5A) for one minute then reinstall to reset the fuel gauge timers.

C1 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC P0460:11, GO to C2
For DTC P0460:13, GO to C5
No GO to C9

C2 CHECK THE FUEL LEVEL INPUT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Fuel Pump And Sender Unit C4330 (Gasoline Engines) .
  • Disconnect Fuel Level Sensor C4331 (Diesel Engine) .
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:11 can also be present when carrying out this step and should be disregarded at this time. Using a diagnostic scan tool, repeat the IPC on-demand self-test.

Is DTC P0460:13 present?
Yes GO to C10
No GO to C3

C3 CHECK THE FUEL PUMP AND SENDER UNIT SIGNAL CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-10   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to C4
No REPAIR the circuit in question.

C4 CHECK THE FUEL PUMP AND SENDER UNIT SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-10   C220-2

Is the resistance greater than 10,000 ohms?
Yes GO to C14
No REPAIR the circuits.

C5 CHECK THE FUEL PUMP AND SENDER UNIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect Fuel Pump And Sender Unit C4330 (Gasoline Engines) .
  • Disconnect Fuel Level Sensor C4331 (Diesel Engine) .
  • Connect:
    Click to display connectors

      Gasoline Engines


    Lead 1 Measurement / Action Lead 2
      C4330-1   C4330-2

    Click to display connectors

      Diesel Engine


    Lead 1 Measurement / Action Lead 2
      C4331-1   C4331-2
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:13 can also be present when carrying out this step and should be disregarded at this time. Using a diagnostic scan tool, repeat the IPC self-test.

Is DTC P0460:11 present?
Yes REMOVE the fused jumper wire. GO to C10
No REMOVE the fused jumper wire. GO to C6

C6 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-10   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to C7

C7 CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP AND SENDER UNIT
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Gasoline Engines


    Positive Lead Measurement / Action Negative Lead
      C220-10   C4330-2

    Click to display connectors

      Diesel Engine


    Positive Lead Measurement / Action Negative Lead
      C220-10   C4331-2

Is the resistance less than 3 ohms?
Yes GO to C8
No REPAIR the circuit.

C8 CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP AND SENDER UNIT
  • Measure:
    Click to display connectors

      Gasoline Engines


    Positive Lead Measurement / Action Negative Lead
      C220-2   C4330-1

    Click to display connectors

      Diesel Engine


    Positive Lead Measurement / Action Negative Lead
      C220-2   C4331-1

Is the resistance less than 3 ohms?
Yes GO to C14
No REPAIR the circuit.

C9 INSPECT THE FUEL TANK
  • Visually inspect the fuel tank for any damage or deformation.

Is the fuel tank OK?
Yes GO to C10
No INSTALL a new fuel tank. REFER to the appropriate 310-01 section.

C10 CHECK THE FUEL PUMP AND SENDER UNIT
  • Disconnect and inspect the fuel pump and sender unit connector.
  • Repair:
    • corrosion (install new connector or terminals-clean module pins)
    • damaged pins-install new terminals/pins
    • pushed-out pins-install new pins as necessary
  • Reconnect the fuel pump and sender unit connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes GO to C11
No The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.

C11 CHECK THE FUEL LEVEL SENDER

NOTE: The fuel level sender unit resistance measures between 10 ohms ± 2 ohms at the upper stop position and 180 ohms ± 4 ohms at the lower stop position.

  • For gasoline engines, remove the fuel pump and sender unit. REFER to the appropriate 310-01 section.
  • For the diesel engine, remove the fuel level sensor. REFER to the appropriate 310-01 section.
  • While moving the float arm from the lower stop position to the upper stop position measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Fuel Pump and Sender Unit (Gasoline)/Fuel Level Sensor (Diesel) - Pin 1, component side. Fuel Pump and Sender Unit (Gasoline)/Fuel Level Sensor (Diesel)- Pin 2, component side.

Does the resistance slowly decrease from approximately 180 ohms to 10 ohms?
Yes GO to C13
No GO to C12

C12 CHECK THE FUEL PUMP AND SENDER UNIT FOR CORRECT OPERATION
  • Disconnect the fuel level sender (float and card) input wire from the fuel pump and sender unit (gasoline) or fuel level sensor (diesel).
  • Measure the resistance between the fuel level sender (float and card) input wire and the fuel level sender (float and card) ground while slowly moving the float arm between the lower and upper stop position.
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    Fuel Level Sensor (Component Side) - Pin 1 Fuel Level Sensor (Component Side) - Pin 2

Does the resistance slowly decrease from approximately 180 ohms at the lower stop to 10 ohms at the upper stop?
Yes For gasoline engines, INSTALL a new fuel pump and sender unit. REFER to the appropriate 310-01 section.
For the diesel engine INSTALL a fuel level sensor. REFER to the appropriate 310-01 section.
No INSTALL a new fuel level sender (float and card). REFER to the appropriate 310-01 section.

C13 CHECK THE FUEL PUMP AND SENDER UNIT SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Connect:
    Click to display connectors

      Gasoline Engines


    Lead 1 Measurement / Action Lead 2
      C4330-1   C4330-2

    Click to display connectors

      Diesel Engine


    Lead 1 Measurement / Action Lead 2
      C4331-1   C4331-2
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-10   C220-2

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. GO to C14
No REMOVE the fused jumper wire. REPAIR the circuits for high resistance.

C14 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST D: THE SPEEDOMETER IS INOPERATIVE

Normal Operation and Fault Conditions

See Speedometer. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the vehicle speed message is missing or invalid for 5 seconds or longer, the IPC defaults the speedometer to 0 km/h (0 mph).

Possible Sources

  • Communication concern
  • ABS input concern
  • GWM concern
  • PCM
  • IPC
D1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to D2

D2 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to D3

D3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to D4

D4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to D5

D5 PERFORM THE SPEEDOMETER ACTIVE COMMAND USING A SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC speedometer (SPDOMETER) PID .
  • Command the speedometer on and off while monitoring the speedometer.

Does the speed begin at 0 km/h (0 mph) move to 220 km/h (137 mph) and return to 0 km/h (0 mph)?
Yes
   Click here to access Guided Routine (PCM).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST E: INCORRECT SPEEDOMETER INDICATION

Normal Operation and Fault Conditions

See Speedometer. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the vehicle speed message is missing or invalid for less than 5 seconds, the IPC defaults the speedometer to the last indication state, based upon the last message received.

Possible Sources

  • Tire size configuration
  • ABS input concern
  • IPC

Visual Inspection and Pre-checks

  • Verify the tire size on the vehicle matches the tire size listed on the vehicle certification label.
  • Verify the IPC applique is the original Ford equipped applique. An aftermarket installed applique can cause the speedometer or tachometer to be incorrectly calibrated or the neddle to potentially stick or bind. Reference General Service Bulletin (GSB) Instrument Panel Cluster Mask/Lens Warrantable Versus Non-Warrantable Conditions.
E1 CHECK THE TIRE SIZE CONFIGURATION
  • Ignition ON.
  • Using a diagnostic scan tool, view Module Programming for the programmed tire size.
  • NOTE: The correct tire size can be found on the vehicle certification label. Verify the size of the tires installed on the vehicle matches the vehicle configuration and the vehicle certification label.
    REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).

Is the tire size correct and is the tire size correctly configured?
Yes GO to E2
No INSTALL the correct size tires or CONFIGURE the correct tire size as required.

E2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to E3

E3 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to E4

E4 PERFORM THE SPEEDOMETER ACTIVE COMMAND USING A SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC speedometer (SPDOMETER) PID .
  • Command the speedometer in 10% increments while monitoring the speedometer. The speed indicated should increase in increments of approximately 22 km/h (14 mph) for each 10% change.
    Command Indication Range
    10% (22 km/h [14 mph]) 22-24 km/h (14-15 mph)
    20% (44 km/h [27 mph]) 44-48 km/h (27-30 mph)
    30% (66 km/h [41 mph]) 66-73 km/h (41-45 mph)
    40% (88 km/h [55 mph]) 88-97 km/h (55-60 mph)
    50% (110 km/h [68 mph]) 110-121 km/h (68-75 mph)
    60% (132 km/h [82 mph]) 132-145 km/h (82-90 mph)
    70% (154 km/h [96 mph]) 154-169 km/h (96-105 mph)
    80% (176 km/h [109 mph]) 176-194 km/h (109-121 mph)
    90% (198 km/h [123 mph]) 198-218 km/h (123-135 mph)
    100% (220 km/h [137 mph]) 220-242 km/h (137-150 mph)

Does the speedometer increase within the specified range?
Yes GO to E5
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

E5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) VEHICLE SPEED PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the PCM vehicle speed (VSS) PID while driving the vehicle at 35 km/h (22 mph), 65 km/h (40 mph) and 100 km/h (62 mph).

Does the speedometer indicate between 31-34 km/h (19-21 mph), 63-69 km/h (39-43 mph) and 93-103 km/h (58-64 mph) at the 3 PCM PID values?
Yes GO to E6
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

E6 OBSERVE THE SPEEDOMETER OPERATION
  • Observe the speedometer while operating at various speeds and stopping frequently.

Does the speedometer begin at 0 km/h (0 mph) and fully return to the 0 km/h (0 mph) position when the vehicle is stopped?
Yes The speedometer is operating correctly at this time.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST F: THE ODOMETER IS INOPERATIVE

Normal Operation and Fault Conditions

See Odometer.REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the odometer count message is missing from the PCM through the GWM for 5 seconds or longer, the IPC defaults the odometer display to all dashes (------).

If the odometer count message is deemed invalid by the IPC , the IPC defaults the odometer display to all dashes (------). If the NVM becomes corrupted or if any NVM failure occurs, odometer displays ERROR.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM
  • IPC
F1 CHECK FOR CORRUPTED NON-VOLATILE MEMORY (NVM)
  • Ignition ON.
  • Observe the message center display area.

Does the odometer display ERROR?
Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No GO to F2

F2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to F3

F3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to F4

F4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No
   Click here to access Guided Routine (PCM).

PINPOINT TEST G: THE TACHOMETER IS INOPERATIVE

Normal Operation and Fault Conditions

See Tachometer. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the IPC does not receive the engine rpm data from the PCM for more than 5 seconds, the IPC defaults the tachometer to 0 rpm.

Possible Sources

  • Communication concern
  • PCM
  • GWM concern
  • IPC
G1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to G2

G2 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to G3

G3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to G4

G4 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC tachometer (TACH_IND) PID .
  • NOTE: Make sure to set the scan tool to 0 rpm before beginning this step. Command the tachometer on and off while monitoring the tachometer.

Does the tachometer start at 0 rpm move to 8,000 rpm (gas engine) or 6,000 (diesel engine) and return to 0 rpm?
Yes
   Click here to access Guided Routine (PCM).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST H: INCORRECT TACHOMETER INDICATION

Normal Operation and Fault Conditions

See Tachometer. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the rpm data is missing for 5 seconds or less or if the IPC receives invalid rpm data for 5 seconds or less, the IPC defaults the tachometer to the last setting, based upon the last good message received. If the engine rpm message is missing or invalid for 5 seconds or less, the gauge can appear to momentarily freeze or become erratic.

Possible Sources

  • PCM input concern
  • IPC

Visual Inspection and Pre-checks

  • Verify the IPC applique is the original Ford equipped applique. An aftermarket installed applique can cause the speedometer or tachometer to be incorrectly calibrated or the neddle to potentially stick or bind. Reference General Service Bulletin (GSB) Instrument Panel Cluster Mask/Lens Warrantable Versus Non-Warrantable Conditions.
H1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to H2

H2 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to H3

H3 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC tachometer (TACH_IND) PID .
  • NOTE: Make sure to set the scan tool to 0 rpm before beginning this step. Command the tachometer in 10% increments while monitoring the tachometer.

Does the tachometer increase approximately 800 rpm (gas engine) or 600 (diesel engine) with each 10% increment?
Yes GO to H4
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

H4 CHECK THE PCM (POWERTRAIN CONTROL MODULE) RPM PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Select the PCM rpm PID (RPM).
  • Set the PID to run the engine at 1,000, 1,500, 2,000 and 2,500 rpm.

Does the tachometer indication range between 944-1,056 at 1,000 rpm, 1,444-1,556 rpm at 1,500 rpm, 1,944-2,056 rpm at 2,000 rpm and 2,444-2,556 rpm at 2,500 rpm?
Yes The tachometer is operating correctly at this time.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST I: THE TEMPERATURE GAUGE IS INOPERATIVE

Normal Operation and Fault Conditions

See Temperature Gauge. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the IPC does not receive the engine coolant temperature message or if the engine coolant temperature message is deemed invalid from the PCM for more than 5 seconds, the IPC defaults the temperature gauge to cold (C).

Possible Sources

  • Communication concern
  • PCM
  • GWM concern
  • IPC
I1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to I2

I2 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to I3

I3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to I4

I4 PERFORM THE TACHOMETER ACTIVE COMMAND USING THE SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC temperature gauge (ENGCOOLNT) PID .
  • NOTE: Make sure to set the scan tool to 0 or full cold before beginning this step. Command the temperature gauge on and off while monitoring the temperature gauge.

Does the temperature gauge start at cold (C), move to full hot (H) and return to cold (C)?
Yes
   Click here to access Guided Routine (PCM).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST J: INCORRECT TEMPERATURE GAUGE INDICATION

Normal Operation and Fault Conditions

See Temperature Gauge. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine coolant temperature message is missing for 5 seconds or less or if the IPC receives invalid engine temperature data for 5 seconds or less, the IPC defaults the temperature gauge to the last setting, based upon the last known good temperature status message.

Possible Sources

  • Engine cooling system concern
  • PCM input concern
  • IPC
J1 CHECK FOR CORRECT OPERATION OF THE COOLING SYSTEM
  • Ignition ON.
  • Verify that the engine cooling system and thermostat are functioning correctly.

Does the engine cooling system and thermostat operate correctly?
Yes GO to J2
No DIAGNOSE the engine cooling system. REFER to the appropriate 303-03 section.

J2 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes DIAGNOSE the PCM Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
No GO to J3

J3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to J4

J4 CARRY OUT THE TEMPERATURE GAUGE ACTIVE COMMAND USING THE SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC temperature gauge (ENGCOOLNT) PID .
  • NOTE: Make sure to set the scan tool to 0 or full cold before beginning this step. Command the temperature gauge as follows:

      Gas Engines


    Command Indication Range
    0% (under 38° C [100° F]) Full cold (C)
    10% (60° C [140° F]) Beginning of the normal range
    45% (83° C-109° C [181° F-228° F]) Center of the gauge
    95% (120° C [248° F]) End of the normal range
    100% (124° C-195° C [255° F-383° F]) Hot (H) (red line)

      Diesel Engines


    Command Indication Range
    0% (under 38° C [100° F]) Full cold (C)
    10% (60° C [140° F]) Beginning of the normal range
    45% (83° C-106° C [181° F-223° F]) Center of the gauge
    95% (115° C [239° F]) End of the normal range
    100% (124°-195° C [255°-383° F]) Hot (H) (red line)

Does the temperature gauge operate according to the above specifications?
Yes GO to J5
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

J5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) TEMPERATURE PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Start the engine.
  • Select the PCM temperature PID (CHT).
  • With the engine running and temperature increasing, monitor the PCM temperature PID .

Does the PCM PID agree with the temperature gauge indication?
Yes The temperature gauge is operating correctly at this time.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST K: THE ABS (ANTI-LOCK BRAKE SYSTEM) WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See ABS Warning Indicator and ABS /Brake/Stability-Traction Control System Indication. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the ABS warning indicator request message is missing for less than 5 seconds, the IPC defaults the ABS warning indicator to its last indication state (on or off), based upon the last message received.

If the ABS warning indicator request message is missing for 5 seconds or longer, the IPC defaults the ABS warning indicator on.

Possible Sources

  • Communication concern
  • ABS concern
  • GWM concern
  • IPC
K1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to K2

K2 CHECK THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the ABS module Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to K3

K3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to K4

K4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC ABS warning indicator (ABS_LAMP) PID .
  • Command the ABS warning indicator on then off. Observe the ABS warning indicator.

Does the ABS warning indicator turn on when commanded on and turn off when commanded off?
Yes The system is operating correctly at this time.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST L: THE AIRBAG WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Airbag Warning Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the airbag indicator lamp request message is missing for less than 5 seconds, the IPC defaults the airbag warning indicator to its last indication state (on or off), based upon the last message received.

If the airbag indicator lamp request message is missing for 5 seconds or longer, the IPC defaults the airbag warning indicator on.

Possible Sources

  • Communication concern
  • SRS concern
  • GWM concern
  • IPC
L1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to L2

L2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to L3

L3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC airbag warning indicator (AIRBAG_LMP) PID .
  • Command the airbag warning indicator on then off. Observe the airbag warning indicator.

Does the airbag warning indicator turn on when commanded on and turn off when commanded off?
Yes If the airbag warning indicator is never on, the system is operating correctly.
If the airbag warning indicator is always on, DIAGNOSE the SRS .
REFER to: Airbag Supplemental Restraint System (SRS) - Vehicles Without: Rear Seat Side Airbag (501-20B Supplemental Restraint System, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST M: THE AUTO STOP-START INDICATOR IS NEVER OR ALWAYS ON (EXCEPT SOUTH AMERICA)

Normal Operation and Fault Conditions

See Auto Stop-Start Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stop/start indicator request message is missing for less than 5 seconds, the IPC defaults the auto stop-start warning indicator to its last indication state (on or off), based upon the last message received.

If the stop/start indicator request message is missing for 5 seconds or longer, the IPC defaults the stop/start indicator off.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM concern
  • IPC
M1 VERIFY THE AUTO STOP-START SWITCH STATUS INDICATOR ILLUMINATION FUNCTION
  • Ignition ON.
  • Press the auto stop-start switch on and off and verify the status indicator in the switch illumination operates correctly.

Does the switch illuminate when pressed and turn off when pressed again?
Yes GO to M2
No DIAGNOSE the auto stop-start switch.
REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) (412-00 Climate Control System - General Information) .
or REFER to: Climate Control System - Vehicles With: Electronic Automatic Temperature Control (EATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).

M2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to M3

M3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to M4

M4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to M5

M5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC all lamps (ALL_LAMP) PID .
  • Command all the indicators on then off. Observe the auto stop-start indicator.

Does the auto stop-start indicator turn on when commanded on and turn off when commanded off?
Yes DIAGNOSE the auto stop-start system.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST N: THE BLIS (BLIND SPOT INFORMATION SYSTEM) OFF INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See BLIS Off Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the cross traffic alert left, cross traffic left sensor status, side obstacle detect status-left, cross traffic alert right, cross traffic right sensor status or side obstacle detect status-right messages are missing or invalid for less than 5 seconds, the IPC defaults the BLIS off indicator to the last state (on or off), based upon the last message received.

If the cross traffic alert left, cross traffic left sensor status, side obstacle detect status-left, cross traffic alert right, cross traffic right sensor status or side obstacle detect status-right messages are missing or invalid for 5 seconds or longer, the IPC defaults the BLIS off warning indicator off.

Possible Sources

  • Communication concern
  • SODL concern
  • SODR concern
  • IPC
N1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to N2

N2 PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) AND SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) SELF-TESTS
  • Using a diagnostic scan tool, perform the SODL and SODR self-tests.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to N3

N3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to N4

N4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC all lamps (ALL_LAMP) PID .
  • Command all the indicators on then off. Observe the BLIS off indicator.

Does the BLIS off indicator turn on when commanded on and turn off when commanded off?
Yes DIAGNOSE the BLIS .
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST O: THE BRAKE WARNING INDICATOR IS NEVER ON

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Brake Warning Indicator and see Brake Fluid Level Switch component description. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the brake (red) warning indicator request or brake warning indicator request messages are missing or invalid for less than 5 seconds, the IPC defaults the ABS warning indicator to the last indication state (on or off), based upon the last message received.

Possible Sources

  • Brake fluid level switch
  • Parking brake switch
  • BCM
  • IPC

Visual Inspection and Pre-checks

  • Inspect the brake fluid level switch for signs of any external damage.
  • Inspect the wiring harness for signs of a pinched harness causing a shorted circuit.
O1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC brake warning indicator (PBA_LMP) PID .
  • Command the brake warning indicator on then off. Observe the brake warning indicator.

Does the brake warning indicator turn on when commanded on and turn off when commanded off?
Yes GO to O2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

O2 DETERMINE IF THE BRAKE WARNING INDICATOR OPERATES WITH THE PARKING BRAKE APPLIED
  • Apply the parking brake while monitoring the brake warning indicator.

Does the brake warning indicator illuminate?
Yes GO to O5
No GO to O3

O3 CHECK THE PARKING BRAKE POSITION SWITCH
  • Ignition OFF.
  • Disconnect Parking Brake Position Switch C306 .
  • Connect a fused jumper wire:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C306-1   Ground
  • Ignition ON.

Does the brake warning indicator illuminate?
Yes REMOVE the fused jumper wire. INSTALL a new parking brake position switch.
No REMOVE the fused jumper wire. GO to O4

O4 CHECK THE PARKING BRAKE WARNING INDICATOR SIGNAL CIRCUIT FOR AN OPEN
  • Disconnect BCM C2280F .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C306-1   C2280F-30

Is the resistance less than 3 ohms?
Yes GO to O6
No REPAIR the circuit.

O5 CHECK THE BRAKE FLUID LEVEL SWITCH OPERATION
  • Ignition OFF.
  • Disconnect Brake Fluid Level Switch C124 .
  • Ignition ON.
  • Wait one minute.

Does the brake warning indicator illuminate?
Yes VERIFY the brake fluid level is low enough to turn on the brake warning indicator or has been reported low enough to turn on the brake warning indicator. If the brake fluid level is currently low or has been reported low, INSTALL a new brake fluid level switch.
If the brake fluid level is not currently low or has not been reported low, the system is operating correctly at this time.
No GO to O6

O6 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST P: THE BRAKE WARNING INDICATOR IS ALWAYS ON

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Brake Warning Indicator and ABS /Brake/Stability-Traction Control System Indication descriptions and see Brake Fluid Level Switch component description. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the brake (red) warning indicator request or the brake indicator request messages are missing for 5 seconds or longer, the IPC defaults the brake warning indicator on.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
BCM B1048:01 Brake Fluid Level Switch: General Electrical Failure A continuous and on-demand DTC that sets in the BCM when the BCM detects an open on the brake fluid level switch input.
BCM B1048:7B Brake Fluid Level Switch: Low Fluid Level An on-demand DTC that sets in the BCM if the BCM detects a low brake fluid level input from the brake fluid level switch.
BCM C1D00:11 Park Brake Apply Switch: Circuit Short To Ground An on-demand DTC that sets in the BCM if the BCM detects a short to ground on the parking brake input.

Possible Sources

  • Communication concern
  • Wiring, terminals or connectors
  • Brake fluid level switch
  • Parking brake position switch
  • ABS concern
  • GWM concern
  • BCM
  • IPC

Visual Inspection and Pre-checks

  • Inspect the base brake system and the parking brake system for correct operation.
  • Inspect the brake fluid level switch connection and check for signs of connector terminal damage, corrosion or pushed-out pins.
  • Inspect the brake fluid level switch wiring for signs of a cut or opened circuit.
  • Inspect the brake fluid level switch for signs of any external damage.
P1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to P2

P2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes For DTC B1048:01, GO to P7
For DTC B1048:7B, VERIFY the brake fluid level is low. If the brake fluid level is low, CORRECT the low brake fluid condition.
REFER to: Hydraulic Brake Actuation (206-06 Hydraulic Brake Actuation, Diagnosis and Testing).
If the brake fluid level is not low, INSTALL a new brake fluid level switch or reservoir as necessary.
For DTC C1D00:11, GO to P5
For all other Diagnostic Trouble Codes (DTCs),
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to P3

P3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to P4

P4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

P5 CHECK THE PARKING BRAKE POSITION SWITCH
  • Ignition OFF.
  • Disconnect Parking Brake Position Switch C306 .
  • Ignition ON.
  • Using a diagnostic scan tool, view the BCM parking brake position switch Parameter Identifications (PIDs).
  • Monitor the parking brake PID (PARK_BRK_SW) with the parking brake released.

Does the PID indicate the parking brake is released?
Yes INSTALL a new parking brake position switch.
No GO to P6

P6 CHECK THE PARKING BRAKE POSITION SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BCM C2280F .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280F-30   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to P12
No REPAIR the circuit.

P7 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect BCM C2280E .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C2280E-34   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to P8

P8 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect Brake Fluid Level Switch C124 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-34   C124-2

Is the resistance less than 3 ohms?
Yes GO to P9
No REPAIR the circuit.

P9 CHECK THE BRAKE FLUID LEVEL GROUND CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C124-1   Ground

Is the resistance less than 3 ohms?
Yes GO to P10
No REPAIR the circuit.

P10 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Connect Brake Fluid Level Switch C124 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-34   Ground

Is the resistance less than 3 ohms?
Yes GO to P11
No GO to P12

P11 CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND WITH THE BRAKE FLUID LEVEL SWITCH DISCONNECTED
  • Disconnect Brake Fluid Level Switch C124 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280E-34   Ground

Is the resistance greater than 10,000 ohms?
Yes INSTALL a new brake fluid level switch.
No REPAIR the circuit.

P12 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST Q: THE CHARGING SYSTEM WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Charging System Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the battery low state of charge message is missing for less than 5 seconds, the IPC defaults the charging system warning indicator to the last indication state (on or off), based upon on the last message received.

If the battery low state of charge message is missing for 5 seconds or longer, the IPC defaults the charging system warning indicator on.

Possible Sources

  • Charging system concern
  • Communication concern
  • BCM
  • IPC
Q1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to Q3

Q2 RETRIEVE THE RECORDED DTCS FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to Q3

Q3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to Q4

Q4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC charging system warning indicator (CHARGE_LMP) PID .
  • Command the charging system warning indicator on then off. Observe the charging system warning indicator.

Does the charging system warning indicator turn on when commanded on and turn off when commanded off?
Yes If the charging system warning indicator is never on, the system is operating correctly at this time.
If the charging system warning indicator is always on, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST R: THE DOOR AJAR WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Door Ajar Warning Indicator.

If the driver door ajar status, passenger door ajar status, left rear door ajar status, right rear door ajar status, liftgate ajar status or hood ajar status messages are missing for less than 5 seconds, the IPC defaults the door ajar warning indicator to the last indication state (on or off), based upon the last message received.

If the driver door ajar status, passenger door ajar status, left rear door ajar status, right rear door ajar status, liftgate ajar status or hood ajar status messages are missing for 5 seconds or longer, the IPC defaults all door ajar warning indicator off.

Possible Sources

  • Interior lighting concern
  • Communication concern
  • Message center concern
  • Perimeter alarm concern
  • GWM concern
  • BCM
  • IPC
R1 CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close each door and the liftgate while monitoring the interior lamps.

Do the interior lamps operate correctly with each door and the liftgate?
Yes GO to R2
No
REFER to: Interior Lighting (417-02 Interior Lighting) .

R2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to R3

R3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to R4

R4 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to R5

R5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC door ajar warning indicator (DOOR_AJAR) PID .
  • Command the door ajar warning indicator on then off. Observe the door ajar warning indicator.

Does the door ajar warning indicator turn on when commanded on and turn off when commanded off?
Yes For a never on hood ajar indicator, DIAGNOSE the perimeter alarm does not arm from the hood.
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing). For an always on hood ajar indicator, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST S: THE ENGINE OVER-TEMPERATURE WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Engine Over-Temperature Warning Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine coolant temperature data or engine overheat indication request messages are missing or invalid for less than 5 seconds, the IPC defaults the engine over-temperature warning indicator to the last indication state (on or off), based upon on the last message received.

If the engine coolant temperature data or engine overheat indication request messages are missing or invalid for 5 seconds or longer, the IPC defaults the engine over-temperature warning indicator on.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM
  • IPC
S1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to S2

S2 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to S3

S3 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to S4

S4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to S5

S5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC engine over-temperature warning indicator PID (COOLANT_LMP).
  • Command the engine over temperature warning indicator on then off while observing the engine over temperature warning indicator.

Does the engine over temperature warning indicator turn on when commanded on and turn off when commanded off?
Yes If the engine over-temperature message center is never on, the system is operating correctly at this time.
If the engine over-temperature indicator is always on,
   Click here to access Guided Routine (PCM).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST T: THE GRADE ASSIST INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Grade Assist Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission drive mode message is missing or invalid for less than 5 seconds, the IPC defaults the grade assist indicator to the last indication state (on or off), based upon on the last message received.

If the transmission drive mode message is missing or invalid for 5 seconds or longer, the IPC defaults the grade assist indicator on.

Possible Sources

  • Grade assist system concern
  • Transmission concern
  • PCM concern
  • GWM concern
  • IPC
T1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to T2

T2 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to T3

T3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to T4

T4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC overdrive off (OVERDRV) PID .
  • Command all the indicators on then off. Observe the grade assist indicator.

Does the grade assist indicator turn on when commanded on and turn off when commanded off?
Yes DIAGNOSE the transmission grade assist function.
REFER to: Diagnosis By Symptom (307-01B Automatic Transmission - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
or REFER to: Diagnosis By Symptom (307-01B Automatic Transmission - 6-Speed Automatic Transmission – 6F35, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST U: THE LH (LEFT-HAND) - RH (RIGHT-HAND) TURN SIGNAL, HIGH BEAM FRONT FOG LAMP OR REAR FOG LAMP (IF EQUIPPED) INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See LH - RH Turn Signal Indicator, High Beam Indicator, Front Fog Lamp Indicator or Rear Fog Lamp Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the left turn lamp on request, right turn lamp on request, headlamp high/low status, front fog lamp indicator request or rear fog lamp indicator request message is missing for less than 5 seconds, the IPC defaults the turn signal, high beam front fog lamp or rear fog lamp indicator to its last indication state (on or off), based upon the last message received.

If the left turn lamp on request, right turn lamp on request, headlamp high/low status, front fog lamp indicator request or rear fog lamp indicator request message is missing for 5 seconds or longer, the IPC defaults the turn signal, high beam, front fog lamp or rear fog lamp indicator off.

Possible Sources

  • Turn signal concern
  • High beam concern
  • Communication concern
  • BCM
  • IPC
U1 DETERMINE THE FAULT CONDITION
  • Ignition ON.
  • Check the operation of the high beams, front fog lamps, rear fog lamps (if equipped) or turn signals.

Do the high beams, front fog lamps, rear fog lamps (if equipped) or turn signals operate correctly?
Yes GO to U2
No For high beams,
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing). For turn signals,
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing). For the front or rear fog lamps,
REFER to: Fog Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

U2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to U3

U3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to U4

U4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No For a LH or RH turn indicator concern, GO to U5
For a high beam indicator concern, GO to U6
For a front fog lamp indicator concern, GO to U7
For a rear fog lamp indicator concern (if equipped), GO to U8

U5 CHECK THE LH (LEFT-HAND) AND RH (RIGHT-HAND) TURN INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC RH or LH turn signal indicator (RH_TURN_L) or (LH_TURN_L) PID .
  • Command the RH or LH turn signal indicator on and off while observing the RH or LH turn signal indicator.

Does the RH or LH turn signal indicator illuminate when commanded on and turn off when commanded off?
Yes INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

U6 CHECK THE HIGH BEAM INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC high beam indicator (HIGH_BEAM) PID .
  • Command the high beam indicator on and off while observing the high beam indicator.

Does the high beam indicator illuminate when commanded on and turn off when commanded off?
Yes INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

U7 CHECK THE FRONT FOG LAMP INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC front fog lamp indicator (F_FOG_IND) PID .
  • Command the front fog lamp indicator on and off while observing the front fog lamp indicator.

Does the front fog lamp indicator illuminate when commanded on and turn off when commanded off?
Yes INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

U8 CHECK THE REAR FOG LAMP INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC rear fog lamp indicator (R_FOG_IND) PID .
  • Command the rear fog lamp indicator on and off while observing the rear fog lamp indicator.

Does the rear fog lamp indicator illuminate when commanded on and turn off when commanded off?
Yes INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST V: THE LIGHTS ON (SIDE MARKER POSITION) INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Lights On Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the park lamp status message is missing for less than 5 seconds, the IPC defaults the lights on indicator to its last indication state (on or off), based upon the last message received.

If the park lamp status message is missing for 5 seconds or longer, the IPC defaults the lights on indicator off.

Possible Sources

  • Exterior lighting concern
  • Communication concern
  • BCM
  • IPC
V1 CHECK THE PARKING LAMPS OPERATION
  • Place the headlamp switch in the PARKLAMP position.
  • Ignition ON.
  • Observe the parking lamps.

Do the parking lamps operate correctly?
Yes GO to V2
No
REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

V2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to V3

V3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to V4

V4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to V2

V5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC lights on indicator (SIDELIGHT_LMP) PID .
  • Command the lights on indicator on and off while observing the indicator.

Does the lights on indicator illuminate when commanded on and turn off when commanded off?
Yes INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST W: THE LOW FUEL WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Low Fuel Warning Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Fuel gauge concern
  • IPC
W1 VERIFY THE OPERATION OF THE FUEL GAUGE
  • Ignition ON.
  • Verify the fuel gauge operates correctly and there are no customer concerns with the fuel gauge operation.

Does the fuel gauge operate correctly without any customer concerns related to fuel gauge indication?
Yes GO to W2
No GO to Pinpoint Test C

W2 CONFIRM THE CURRENT FUEL LEVEL
  • Enter the Dealer Test Mode.
    REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).
  • Scroll to the Inst Fuel1 display.

Does the FLPM (second value) indicate 104 or less with an administrator key or between 104 and 164 with a MyKey® programmed key?
Yes GO to W3
No If the low fuel warning indicator is always on, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation). If the low fuel warning indicator is never on, the system is operating correctly at this time based on the current fuel level.

W3 CHECK THE LOW FUEL WARNING INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Ignition OFF.
  • Ignition ON. NOTE: The cycling of the ignition is to exit the Dealer Test Mode. An alternate method is to press and hold the LH OK button.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC low fuel warning indicator (LOFUELL) PID .
  • Command the low fuel warning indicator on and off while observing the low fuel warning indicator.

Does the low fuel warning indicator illuminate when commanded on and turn off when commanded off?
Yes If the low fuel warning indicator is always on, the system is operating correctly at this time based on the current fuel level.
If the low fuel warning indicator is never on, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST X: THE LOW ENGINE OIL PRESSURE WARNING INDICATOR IS NEVER OR ALWAYS ON (1.5L GAS ENGINE)

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Oil Pressure Warning Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine rpm data or oil pressure warning message is missing less than 5 seconds, the IPC defaults the low engine oil pressure warning indicator to the last state (on or off), based upon the last message received.

If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low engine oil pressure warning indicator on.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P0521:00 Engine Oil Pressure Sensor/Switch 'A' Circuit Range/Performance: No Sub Type Information Sets in the PCM when the PCM detects signal variation outside of the module parameters on the hardwired input from the engine oil pressure sensor.
PCM P0522:00 Engine Oil Pressure Sensor/Switch 'A' Circuit Low: No Sub Type Information Sets in the PCM when the PCM detects a short to ground on the hardwired input from the engine oil pressure sensor.
PCM P0523:00 Engine Oil Pressure Sensor/Switch 'A' Circuit High: No Sub Type Information Sets in the PCM when the PCM detects an open on the hardwired input from the engine oil pressure sensor.
PCM P0524:00 Engine Oil Pressure Too Low: No Sub Type Information Sets in the PCM when the PCM detects low engine oil pressure.

Possible Sources

  • Wiring, terminals or connectors
  • Tachometer concern
  • Engine oil pressure sensor
  • Engine oil pressure concern
  • GWM concern
  • PCM
  • IPC

Visual Inspection and Pre-checks

  • Inspect the engine for noise or other symptom indicating a base engine or low engine oil pressure concern.
  • Inspect the engine oil pressure sensor for signs of external damage.
  • Inspect the engine oil pressure sensor connector for signs of corrosion
  • Inspect the harness for damage indicating an open or short to ground.
X1 CHECK THE LOW ENGINE OIL PRESSURE WARNING INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC low engine oil pressure warning indicator (OIL_P_LOW) PID .
  • Command the low oil pressure warning indicator on and off while observing the low engine oil pressure warning indicator.

Does the low engine oil pressure warning indicator illuminate when commanded on and turn off when commanded off?
Yes GO to X2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

X2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to X3

X3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to X4

X4 CHECK THE TACHOMETER OPERATION
  • Start the engine.
  • NOTE: For the optional dual 4.2" message center display IPC , make sure the IPC is set to display the tachometer. The IPC and message center navigation can be found in the Owner's Literature Verify the tachometer operates.

Does the tachometer operate?
Yes GO to X5
No GO to Pinpoint Test G

X5 CHECK THE ENGINE OIL PRESSURE
  • Test the engine for low engine oil pressure.

Was a low oil pressure concern detected?
Yes REPAIR the low engine oil pressure concern. REFER to the appropriate 303-00 section.
No GO to X6

X6 CHECK FOR VOLTAGE AT THE ENGINE OIL PRESSURE SENSOR
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Sensor C1469 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1469-3   C1469-2

Is the voltage approximately 5 volts?
Yes GO to X7
No GO to X10

X7 CHECK THE ENGINE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C1551E (Manual Transmission).
  • Disconnect PCM C1926E (Automatic Transmission).
  • Ignition ON.
  • Measure:
    Click to display connectors

      Manual Transmission


    Positive Lead Measurement / Action Negative Lead
      C1551E-17   Ground

    Click to display connectors

      Automatic Transmission


    Positive Lead Measurement / Action Negative Lead
      C1926E-38   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to X8

X8 CHECK THE ENGINE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Manual Transmission


    Positive Lead Measurement / Action Negative Lead
      C1551E-17   C1469-1

    Click to display connectors

      Automatic Transmission


    Positive Lead Measurement / Action Negative Lead
      C1926E-38   C1469-1

Is the resistance less than 3 ohms?
Yes GO to X9
No REPAIR the circuit.

X9 CHECK THE ENGINE OIL PRESSURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1469-1   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to X14
No REPAIR the circuit.

X10 CHECK THE ENGINE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C1551E (Manual Transmission).
  • Disconnect PCM C1926E (Automatic Transmission).
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1469-3   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to X11

X11 CHECK THE ENGINE OIL PRESSURE SENSOR VREF CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Manual Transmission


    Positive Lead Measurement / Action Negative Lead
      C1469-3   C1551E-10

    Click to display connectors

      Automatic Transmission


    Positive Lead Measurement / Action Negative Lead
      C1469-3   C1926E-34

Is the resistance less than 3 ohms?
Yes GO to X12
No REPAIR the circuit.

X12 CHECK THE ENGINE OIL PRESSURE SENSOR VREF CIRCUIT FOR A SHORT TO GROUND
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1469-3   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to X13
No REPAIR the circuit.

X13 CHECK THE ENGINE OIL PRESSURE SENSOR RETURN CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      Manual Transmission


    Positive Lead Measurement / Action Negative Lead
      C1469-2   C1551E-5

    Click to display connectors

      Automatic Transmission


    Positive Lead Measurement / Action Negative Lead
      C1469-2   C1926E-35

Is the resistance less than 3 ohms?
Yes INSTALL a new engine oil pressure sensor.
REFER to: Engine Oil Pressure (EOP) Sensor (303-14 Electronic Engine Controls) . CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the engine oil pressure RTT is still never or always on, GO to X14
No REPAIR the circuit.

X14 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST Y: THE LOW ENGINE OIL PRESSURE WARNING INDICATOR IS NEVER OR ALWAYS ON (EXCEPT 1.5L ENGINE)

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Oil Pressure RTT Warning Indicator. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine rpm data or oil pressure warning message is missing for less than 5 seconds, the IPC defaults the low engine oil pressure warning indicator to the last state (on or off), based upon the last message received.

If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low engine oil pressure warning indicator on.

Possible Sources

  • Wiring, terminals or connectors
  • Tachometer concern
  • Engine oil pressure switch
  • Base engine concern
  • GWM concern
  • PCM
  • IPC
Y1 CHECK THE LOW ENGINE OIL PRESSURE WARNING INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC low engine oil pressure warning indicator (OIL_P_LOW) PID .
  • Command the low engine oil pressure warning indicator on and off while observing the low engine oil pressure warning indicator.

Does the low engine oil pressure warning indicator illuminate when commanded on and turn off when commanded off?
Yes GO to Y2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

Y2 CHECK THE TACHOMETER OPERATION
  • Start the engine.
  • NOTE: For the optional dual 4.2" message center display IPC , make sure the IPC is set to display the tachometer. The IPC and message center navigation can be found in the Owner's Literature Verify the tachometer operates.

Does the tachometer operate?
Yes GO to Y3
No GO to Pinpoint Test G

Y3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No If the low engine oil pressure RTT warning indicator is never on, GO to Y4
If the low engine oil pressure RTT warning indicator is always on, GO to Y6

Y4 CHECK FOR A STUCK CLOSED ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C1657 (1.0L Engine).
  • Disconnect Engine Oil Pressure Switch C1642 (1.5L Diesel Engine).
  • Disconnect Engine Oil Pressure Switch C1657 (2.0L Engine).
  • Ignition ON.
  • Observe the low engine oil pressure warning indicator.

Does the low engine oil pressure warning indicator turn on?
Yes INSTALL a new engine oil pressure switch. REFER to the appropriate 303-00 section.
No GO to Y5

Y5 CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR A SHORT TO GROUND AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1232E (1.0L Engine).
  • Disconnect PCM C1381T (1.5L Diesel Engine).
  • Disconnect PCM C1915E (2.0L Engine).
  • Ignition ON.
  • Measure:
    Click to display connectors

      1.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1232E-9   Ground

    Click to display connectors

      1.5L Diesel Engine


    Positive Lead Measurement / Action Negative Lead
      C1381T-40   Ground

    Click to display connectors

      2.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1915E-9   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to Y11
No REPAIR the circuit.

Y6 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to Y7

Y7 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to Y8

Y8 CHECK FOR A STUCK OPEN ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C1657 (1.0L Engine).
  • Disconnect Engine Oil Pressure Switch C1642 (1.5L Diesel Engine).
  • Disconnect Engine Oil Pressure Switch C1657 (2.0L Engine).
  • Connect a fused jumper wire:
    Click to display connectors

      1.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1657-1   Ground

    Click to display connectors

      1.5L Diesel Engine


    Positive Lead Measurement / Action Negative Lead
      C1642-1   Ground

    Click to display connectors

      2.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1657-1   Ground
  • Ignition ON.
  • Observe the low engine oil pressure warning indicator.

Does the low engine oil pressure indicator turn off?
Yes REMOVE the fused jumper wire. GO to Y9
No LEAVE the jumper wire connected. GO to Y10

Y9 CHECK THE ENGINE OIL PRESSURE
  • Test the engine for low engine oil pressure.

Was a low engine oil pressure concern detected?
Yes REPAIR the low engine oil pressure concern.
REFER to: Engine (303-00 Engine System - General Information, Diagnosis and Testing).
No INSTALL a new engine oil pressure switch. REFER to the appropriate 303-01 section.

Y10 CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR AN OPEN AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1232E (1.0L Engine).
  • Disconnect PCM C1381T (1.5L Diesel Engine).
  • Disconnect PCM C1915E (2.0L Engine).
  • Measure:
    Click to display connectors

      1.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1232E-9   Ground

    Click to display connectors

      1.5L Diesel Engine


    Positive Lead Measurement / Action Negative Lead
      C1381T-40   Ground

    Click to display connectors

      2.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1915E-9   Ground

Is the resistance less than 3 ohms?
Yes REMOVE the fused jumper wire. GO to Y11
No REMOVE the fused jumper wire. REPAIR the circuit.

Y11 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST Z: THE MIL (MALFUNCTION INDICATOR LAMP) IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See MIL . REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the MIL request message is missing or invalid for less than 5 seconds, the IPC defaults the MIL to its last state (on or off) based upon the last known good message received.

If the MIL request message is missing for 5 seconds or longer, the IPC defaults the MIL on.

Possible Sources

  • Communication concern
  • PCM
  • IPC
Z1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to Z2

Z2 CHECK THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the PCM KOEO Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to Z3

Z3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to Z4

Z4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC ( MIL ) PID .
  • Command the MIL on and off while observing the indicator.

Does the MIL illuminate when commanded on and turn off when commanded off?
Yes If the MIL is always on,
   Click here to access Guided Routine (PCM).
If the MIL is never on, the system is operating correctly at this time.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AA: THE OVERSPEED WARNING INDICATOR IS NEVER OR ALWAYS ON (GULF COAST COUNTRIES [GCC] ONLY)

Normal Operation and Fault Conditions

See Overspeed Warning Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the vehicle speed message is missing or invalid for less than 5 seconds, the IPC defaults the overspeed warning indicator to its last state (on or off) based upon the last known good message received.

If the vehicle speed message is missing for 5 seconds or longer, the IPC defaults the overspeed warning indicator off.

Possible Sources

  • Communication concern
  • PCM concern
  • IPC
AA1 CHECK THE SPEEDOMETER OPERATION
  • Verify the speedometer operates.

Does the speedometer operate?
Yes GO to AA2
No GO to Pinpoint Test D

AA2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AA3

AA3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AA4

AA4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC overspeed warning indicator (OVR_SPD_IND) PID .
  • Command the overspeed warning indicator on and off while observing the indicator.

Does the overspeed warning indicator illuminate when commanded on and turn off when commanded off?
Yes If the overspeed warning indicator is never on at speeds over 120 km/h (75 mph), VERIFY the IPC is correctly configured for Gulf Coast Countries (GCC) using as-built data.
REFER to: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation). If the overspeed warning indicator is always on at speeds below 120 km/h (75 mph), INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AB: THE PRNDL INDICATOR IS NEVER ON OR NEVER DISPLAYS P

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See PRNDL Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission gear display or transmission gear display mode messages are missing for less than 5 seconds, the PRNDL indicator remains in the last indication state (on or off), based upon the last message received.

If the transmission gear display or transmission gear display mode messages are missing for 5 seconds or longer, the IPC defaults the PRNDL indicator off.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC P1706:00 High Vehicle Speed Observed in Park: No Sub Type Information A continuous and on-demand DTC that sets in the IPC if the IPC detects a park detect input with vehicle speed over 16 km/h (10 mph), indicating the vehicle is in park while in motion.

Possible Sources

  • Wiring, terminals or connectors
  • Communication concern
  • Park detect switch
  • Transmission concern
  • GWM concern
  • BCM
  • IPC

Visual Inspection and Pre-checks

  • Verify the vehicle is not in transport mode.
AB1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any DTCs recorded?
Yes For DTC P1706:00, GO to AB5
For all other Diagnostic Trouble Codes (DTCs), REFER to DTC Chart: IPC in this section.
No GO to AB2

AB2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AB3

AB3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any transmission related DTCs recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AB4

AB4 CHECK THE TRANSMISSION RANGE INPUT TO THE PCM (POWERTRAIN CONTROL MODULE)
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Select the PCM transmission range PID (TR).
  • Monitor the transmission range input while shifting through the selector lever positions.

Does the transmission range input match the selector lever positions?
Yes GO to AB5
No DIAGNOSE the transmission range sensor.
REFER to: External Controls (307-05 Automatic Transmission External Controls, Diagnosis and Testing).

AB5 BYPASS THE SELECTOR LEVER AND CHECK THE PARK DETECT INPUT TO THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect Selector Lever C3233 .
  • Connect a fused jumper wire:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C3233-3   C3233-5
  • Ignition ON.
  • Monitor the IPC PRNDL indicator with the fused jumper wire installed and with the fused jumper wire removed.

Does the PRNDL display P with the fused jumper wire connected and blank with the fused jumper wire removed?
Yes REMOVE the fused jumper wire. GO to AB6
No REMOVE the fused jumper wire. GO to AB7

AB6 CHECK THE PARK DETECT SWITCH OPERATION

NOTE: Make sure the selector lever is fully set in the PARK (P) position and do not to touch or press the selector lever shift button while measuring resistance.

  • Place the selector lever in PARK (P).
  • Measure:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
    Selector Lever C3233 pin 3, Component Side. Selector Lever C3233 pin 5, Component Side.
  • Place the selector lever in NEUTRAL (N).
  • Measure:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
    Selector Lever C3233 pin 3, Component Side. Selector Lever C3233 pin 5, Component Side.

Is the resistance less than 3 ohms with the selector lever in PARK (P) and greater than 10,000 ohms with the selector lever in NEUTRAL (N)?
Yes REPAIR the ground circuit.
No INSTALL a new selector lever.
REFER to: Selector Lever (307-05 Automatic Transmission External Controls, Removal and Installation).

AB7 CHECK THE SELECTOR LEVER INPUT CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE SELECTOR LEVER
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-4   C3233-3

Is the resistance less than 3 ohms?
Yes GO to AB8
No REPAIR the circuit.

AB8 CHECK THE SELECTOR LEVER INPUT CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-4   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AB9
No REPAIR the circuit.

AB9 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC connector and related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector and related in-line connectors. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST AC: THE POWERTRAIN MALFUNCTION (WRENCH) INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Powertrain Malfunction (Wrench) Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission service required, engine service required, AWD service required or body service required message is missing for less than 5 seconds, the IPC defaults the powertrain malfunction (wrench) indicator to the last indication state (on or off), based upon the last message received.

If the transmission service required, engine service required, AWD service required or body service required message is missing for 5 seconds or longer, the IPC defaults the powertrain malfunction (wrench) indicator on.

Possible Sources

  • Communication concern
  • AWD concern
  • BCM concern
  • PCM
  • IPC concern
AC1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AC2

AC2 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AC3

AC3 CHECK THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the PCM KOEO Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AC4

AC4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AC5

AC5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC powertrain malfunction (wrench) indicator (WRENCH_IND) PID .
  • Command the powertrain malfunction (wrench) indicator on and off while observing the indicator.

Does the powertrain malfunction (wrench) indicator illuminate when commanded on and turn off when commanded off?
Yes If the powertrain malfunction (wrench) RTT indicator is never on, the system is operating correctly at this time. There are currently no vehicle concerns present that require the powertrain malfunction (wrench) RTT indicator display.
If the powertrain malfunction (wrench) RTT indicator is always on,
   Click here to access Guided Routine (PCM).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AD: THE SEATBELT WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Seatbelt Warning Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the driver seatbelt status is missing for less than 5 seconds, the IPC defaults the seatbelt warning indicator to its last indication state (on or off), based upon the last message received.

If the driver seatbelt status message is missing for 5 seconds or longer, the IPC defaults the seatbelt warning indicator off.

Possible Sources

  • Driver seatbelt buckle concern
  • Communication concern
  • SRS concern
  • IPC
AD1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AD2

AD2 PERFORM THE RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the RCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Airbag Supplemental Restraint System (SRS) - Vehicles Without: Rear Seat Side Airbag (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to AD3

AD3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AD4

AD4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC seatbelt warning indicator (SBLT_LAMP) PID .
  • Command the seatbelt warning indicator on and off while observing the seatbelt warning indicator.

Does the seatbelt warning indicator illuminate when commanded on and turn off when commanded off?
Yes GO to AD5
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

AD5 CHECK THE DRIVER SEATBELT BUCKLE STATUS
  • Using a diagnostic scan tool, monitor the RCM driver seatbelt buckle PID (SBELT_D_ST) while buckling and unbuckling the driver seatbelt.

Does the PID indicate current flowing with the seatbelt buckled and not flowing with the seatbelt unbuckled?
Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No INSTALL a new seatbelt buckle.
REFER to: Front Seatbelt Buckle (501-20A Seatbelt Systems, Removal and Installation).

PINPOINT TEST AE: THE STABILITY-TRACTION CONTROL INDICATOR (SLIDING CAR ICON) IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Stability-Traction Control Indicator (Sliding Car Icon). REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stability-traction control indicator request is missing or invalid for less than 5 seconds, the IPC defaults the stability-traction control indicator (sliding car icon) to the last indication state (on or off), based upon the last message received.

If the IPC does not receive the stability-traction control indicator request for 5 seconds or longer, the IPC defaults the stability-traction control indicator (sliding car icon) on.

Possible Sources

  • Communication concern
  • Stability-traction control system concern
  • IPC
AE1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AE3

AE2 CHECK THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the ABS module Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to AE3

AE3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AE4

AE4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC stability-traction control indicator (TC/IVD/RSCLMP) PID .
  • Command the stability-traction control indicator (sliding car icon) on and off while observing the stability-traction control indicator (sliding car icon).

Does the stability-traction control indicator (sliding car icon) illuminate when commanded on and turn off when commanded off?
Yes If the stability-traction control indicator (sliding car icon) is never on, the system is operating correctly.
If the stability-traction control indicator (sliding car icon) is always on, INSTALL a new ABS module.
REFER to: Anti-Lock Brake System (ABS) Module (206-09 Anti-Lock Brake System (ABS) and Stability Control, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AF: THE TRACTION CONTROL DISABLED INDICATOR (SLIDING CAR OFF ICON) IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Traction Control Disabled Indicator (Sliding Car OFF Icon). REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the traction control mode indicator request is missing or invalid for less than 5 seconds, the IPC defaults the traction control disabled indicator (sliding car OFF icon) to the last indication state (on or off), based upon the last message received.

If the IPC does not receive the traction control disabled indicator request for 5 seconds or longer, the IPC defaults the traction control disabled indicator (sliding car OFF icon) off.

When a MyKey® programmed key is in use and the AdvanceTrac® on feature is configured always on, the traction control system cannot be disabled and the traction control disabled indicator (sliding car OFF icon) does not turn on when the traction control disable button is pressed. The stability-traction control indicator still functions correctly to indicate a traction control system fault and a traction control active event.

Possible Sources

  • MyKey® programmed key in use
  • Stability-traction control system concern
  • Traction control system cannot be disabled
  • Communication concern
  • IPC
AF1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AF2

AF2 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AF3

AF3 CHECK FOR THE KEY TYPE
  • Check if the key is a MyKey® programmed key or an administrator key. Refer to the Owner's Literature.

Is the key an administrator key?
Yes GO to AF5
No GO to AF4

AF4 CHECK FOR THE ADVANCETRAC® ON FEATURE CONFIGURED ALWAYS ON
  • Check if the AdvanceTrac® feature is configured always on. Refer to the Owner's Literature.

Is the AdvanceTrac® feature configured always on?
Yes The traction control system cannot be disabled when the AdvanceTrac® on feature is configured always on.
No GO to AF5

AF5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC traction control disabled indicator (sliding car OFF icon) (STAB_TC_LMP) PID .
  • Command the traction control disabled indicator (sliding car OFF icon) on and off while observing the traction control disabled indicator (sliding car OFF icon).

Does the traction control disabled indicator (sliding car OFF icon) illuminate when commanded on and turn off when commanded off?
Yes DIAGNOSE the traction control cannot be disabled.
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AG: THE TPMS (TIRE PRESSURE MONITORING SYSTEM) WARNING INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See TPMS Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the tire pressure warning indicator message is missing for 5 seconds or less, the TPMS warning indicator remains in its last indication state (on or off), based upon the last message received.

If the tire pressure warning indicator message is missing for 5 seconds or longer, the IPC flashes the TPMS warning indicator for approximately 75 seconds, then illuminates the TPMS warning indicator.

Possible Sources

  • Low tire pressure
  • Communication concern
  • BCM concern
  • TPMS concern
  • IPC
AG1 CHECK THE TIRE PRESSURE
  • Verify the tire pressure in all tires meets the recommended tire pressures on the vehicle certification label.
    REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).

Do all the tires meet the recommended tire pressures?
Yes GO to AG2
No CORRECT the tire pressures.

AG2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AG3

AG3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any DTCs recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AG4

AG4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AG5

AG5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC TPMS warning indicator (TPMWARN_LMP) PID .
  • Command the TPMS warning indicator on and off while observing the TPMS warning indicator.

Does the TPMS warning indicator illuminate when commanded on and turn off when commanded off?
Yes If the TPMS warning indicator is never on, the system is operating correctly.
If the TPMS warning indicator is always on, DIAGNOSE the TPMS .
REFER to: Tire Pressure Monitoring System (TPMS) (204-04B Tire Pressure Monitoring System (TPMS), Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AH: THE WAIT TO START INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Wait To Start Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the glow indication message is missing or invalid for less than 5 seconds, the IPC defaults the wait to start indicator to its last state (on or off) based upon the last message received.

If the glow indication message is missing for 5 seconds or longer, the IPC defaults the wait to start indicator off.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM
  • IPC
AH1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AH2

AH2 CHECK THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the PCM KOEO Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AH3

AH3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AH4

AH4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC wait to start indicator PID (GLOW_IND).
  • Command all the warning lamps on then off while observing the wait to start indicator.

Does the wait to start indicator turn on when commanded on and turn off when commanded off?
Yes
   Click here to access Guided Routine (PCM).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AI: THE WATER IN FUEL INDICATOR IS NEVER OR ALWAYS ON

Normal Operation and Fault Conditions

See Water In Fuel Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the water in fuel message is missing or invalid for less than 5 seconds, the IPC defaults the water in fuel indicator or water in fuel indicator to its last state (on or off) based upon the last message received.

If the water in fuel message is missing for 5 seconds or longer, the IPC defaults the water in fuel indicator or water in fuel indicator off.

Possible Sources

  • Communication concern
  • Message center concern
  • GWM concern
  • PCM
  • IPC
AI1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AI2

AI2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AI3

AI3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AI4

AI4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC water in fuel indicator PID (WATER_IN_FUEL).
  • Command all the warning lamps on then off while observing the water in fuel indicator.

Does the water in fuel indicator turn on when commanded on and turn off when commanded off?
Yes
   Click here to access Guided Routine (PCM).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AJ: THE MESSAGE CENTER DOES NOT OPERATE CORRECTLY

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Steering Wheel Switch-Message Center (in Component Description). REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
SCCM B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a short to ground on the message center switch input circuit.
SCCM B137F:13 Steering Wheel Left Switch Pack: Circuit Open A continuous and on-demand DTC that sets in the SCCM when the SCCM detects an open on the message center switch input circuit.
SCCM B137F:4A Steering Wheel Left Switch Pack: Incorrect Component Installed A continuous and on-demand DTC that sets in the SCCM when the SCCM detects an incorrect switch has been installed.
SCCM B137F:96 Steering Wheel Left Switch Pack: Component Internal Failure A continuous and on-demand DTC that sets in the SCCM when the SCCM detects the measured voltage is out of the valid range from the switch for 40 milliseconds.
SCCM B137F:9E Steering Wheel Left Switch Pack: Stuck On A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a message center switch pressed for 2 minutes or longer.

Possible Sources

  • Wiring, terminals or connectors
  • Clockspring
  • Message center switch (part of the LH steering wheel switch)
  • SCCM
  • IPC

  WARNING: Incorrect repair techniques or actions can cause an accidental Supplemental Restraint System (SRS) deployment. Never compromise or depart from these instructions. Failure to precisely follow all instructions could result in serious personal injury from an accidental deployment.

AJ1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AJ2

AJ2 CHECK FOR A VOLTAGE SIGNAL TO THE STEERING WHEEL SWITCH

  WARNING: Turn the ignition OFF and wait one minute to deplete the backup power supply. Failure to follow this instruction may result in serious personal injury or death in the event of an accidental deployment.

  • Ignition OFF.
  • Remove the driver airbag.
    REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).
  • Disconnect LH Steering Wheel Switch C2490 (Without Cruise Control).
  • Disconnect LH Steering Wheel Switch C2998 (With Cruise Control).
  • Ignition ON.
  • Measure:
    Click to display connectors

      Without Cruise Control


    Positive Lead Measurement / Action Negative Lead
      C2490-3   C2490-2

    Click to display connectors

      With Cruise Control


    Positive Lead Measurement / Action Negative Lead
      C2998-5   C2998-2

Is the voltage approximately 5 volts?
Yes INSTALL a new LH steering wheel switch.
REFER to: Steering Wheel Multifunction Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No GO to AJ3

AJ3 CHECK FOR A VOLTAGE SIGNAL TO THE TOP OF THE CLOCKSPRING
  • Ignition OFF.
  • Disconnect Clockspring C218B .
  • Ignition ON.
  • Measure:
    Positive Lead Measurement / Action Negative Lead
    Upper Clockspring C218B, pin 7 (component side) Upper Clockspring C218B, pin 9 (component side)

Is the voltage approximately 5 volts?
Yes REPAIR the steering wheel harness (open or short is present) or INSTALL a new steering wheel as necessary.
REFER to: Steering Wheel (211-04 Steering Column, Removal and Installation).
No GO to AJ4

AJ4 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) B137F:11 AND B137F:13
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the SCCM self-test.

Is DTC B137F:11 or B137F:13 present?
Yes For DTC B137F:11, GO to AJ5
For DTC B137F:13, GO to AJ6
No GO to AJ8

AJ5 CHECK THE CLOCKSPRING FOR A SHORT TO GROUND
  • Ignition OFF.
  • Remove the clockspring.
    REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
  • Ignition ON.
  • NOTE: DTC B137F:11 may be present when carrying out this step and should be disregarded at this time. Using a diagnostic scan tool, carry out the SCCM self-test.

Is DTC B137F:13 present?
Yes INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
No GO to AJ8

AJ6 CHECK THE MESSAGE CENTER SIGNAL CIRCUIT FOR AN OPEN IN THE CLOCKSPRING
  • Ignition OFF.
  • Remove the clockspring.
    REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
  • Measure:
    Positive Lead Measurement / Action Negative Lead
    Clockspring C218B, pin 7 (component side) Clockspring C218C, pin 1 (component side)

Is the resistance less than 3 ohms?
Yes GO to AJ7
No INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).

AJ7 CHECK THE MESSAGE CENTER RETURN CIRCUIT FOR AN OPEN THROUGH CLOCKSPRING
  • Measure:
    Positive Lead Measurement / Action Negative Lead
    Clockspring C218B, pin 9 (component side) Clockspring C218C, pin 3 (component side)

Is the resistance less than 3 ohms?
Yes GO to AJ8
No INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).

AJ8 CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the SCCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all the SCCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM .
REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST AK: THE COMPASS IS INOPERATIVE

Normal Operation and Fault Conditions

See Compass Display. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the compass direction message is missing or invalid for 5 seconds or less, the compass displays the last vehicle direction based upon the last known good compass display message received.

If the compass direction message is invalid or missing for more than 5 seconds, the IPC defaults the display to all dashes (---).

Possible Sources

  • Communication concern
  • APIM concern
  • IPC
AK1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information) .
No GO to AK2

AK2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE the APIM .
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).

PINPOINT TEST AL: THE DTE (DISTANCE TO EMPTY) DISPLAY IS INCORRECT OR FLUCTUATES

NOTE: The DTE display and the fuel gauge both use the fuel level input from the fuel tank to provide their respective functions. If the fuel gauge doesn't function correctly, both the fuel gauge and the DTE display are affected.

NOTE: The actual DTE can be higher or lower than the DTE displayed in the message center due to changes in driving conditions. It is important to understand how the DTE is calculated and the factors that impact the DTE display when determining how to address any DTE concerns.

NOTE: Even if the fuel economy is relatively constant, the DTE can vary in the short term by up to 50 miles, but is usually within 10 miles.

Normal Operation and Fault Conditions

The DTE is calculated in the IPC using the Running Average Fuel Economy (RAFE), which is the fuel economy over a much longer distance than the Instantaneous Fuel Economy (IFE), and the fuel level input from the fuel sender(s) to determine how many miles the vehicle can be driven based on the remaining fuel in the tank.

The IPC defaults to a base programmed fuel economy when the battery is initially connected and adjusts upward or downward based on driving habits and conditions.

Since the DTE is calculated and averaged over a longer period of time, varying driving conditions can have a significant impact on the current or short term DTE as opposed to the displayed DTE . This difference often leads to customer complaints of incorrect or invalid DTE .

The following list provides some (not all) of the driving conditions that may lead to an incorrect or fluctuating DTE concern:

  • Changing between towing/not towing
  • Changing driving between city and highway
  • Allowing the vehicle to idle for long periods of time
  • Using the remote start feature (if equipped) frequently or allowing the vehicle to warm up, particularly when parked on a grade
  • Parking or driving on grades
  • Not using a type of fuel (E85 or non ethanol based) consistently
  • Over-fueling or not filling the tank completely (partial refueling)

To better illustrate the affects of how driving conditions can affect DTE , please refer to the examples below.

The example below illustrates how the following observations are normal and expected since the low fuel reminder is triggered from a fuel volume and not from a fixed distance to empty.

If while driving, the low fuel reminder (low fuel indicator and low fuel warning message) displays when the DTE equals 94 km (59 miles) and the driver adds 11.4 L (3 gallons) of fuel, the new DTE may become 125 km (78 miles). After continued driving, the low fuel reminder may now display when the DTE equals 83 km (52 miles).

The next example (below) illustrates what occurs when idling on an incline. In this example, the customer should be made aware of how the condition will correct after a few minutes of idling on a level surface.

If the customer stops and parks the vehicle on an incline in a driveway, then in the morning remote starts the vehicle, allowing the engine to idle, the DTE may now equal 184 km (115 miles). As the customer drives, the low fuel reminder displays when the DTE equals 149 km (93 miles). Finally, after 5 more minutes of driving, the DTE is back to 80 km (50 miles).

In this example, the fuel gauge and the DTE display can be out of sync, but self-corrects after several minutes of driving.

Possible Sources

  • Fuel gauge concern
  • Changes in driving conditions such as towing
  • Changes in driving conditions such as extended idle times
  • Changes in driving conditions such as parking on any grades
  • Changes in driving conditions such as alcohol in the fuel (gasoline engines only)
  • Changes in driving conditions such as refueling patterns
  • BCM concern
  • IPC configuration

Visual Inspection and Pre-checks

  • Make sure to record the Running Average Fuel Economy (RAFE) prior to disconnecting the battery or removing the IPC fuse ( BCM fuse 22 [7.5A]). If any of the previous conditions occur, the vehicle must be driven over time to allow the DTE calculations to adjust.
AL1 REVIEW AND INVESTIGATE THE FOLLOWING DRIVING CONDITIONS WITH THE CUSTOMER
  • Determine whether the driver changes the following driving conditions:
    • changing between towing/not towing, city/highway driving
    • use of extended idle times
    • use of remote start frequently (if equipped)
    • parking/driving on grades
    • use of E85 fuel exclusively or switching to non-Ethanol fuel (gas engines only)
    • over filling the fuel tank or not filling the tank(s) completely (partial refueling)

Does the driver change driving conditions?
Yes Advise the customer how changing driving conditions can affect the current short-term DTE as opposed to the displayed long-term DTE .
No GO to AL2

AL2 CHECK THE FUEL GAUGE FOR CORRECT OPERATION
  • Ignition ON.
  • Verify the fuel gauge is functioning and correctly indicating the remaining fuel level.

Is the fuel gauge operating correctly?
Yes GO to AL3
No GO to Pinpoint Test C

AL3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AL4

AL4 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No The vehicle configuration is most likely incorrect for the fuel tank size. INSTALL As-Built data from Professional Technician Society (PTS) following scan tool instructions under Module Programming>As-Built.

PINPOINT TEST AM: THE OUTSIDE AIR TEMPERATURE DISPLAY IS INOPERATIVE OR INCORRECT

Normal Operation and Fault Conditions

See Outside Air Temperature Display. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the outside air temperature message is missing or invalid for less than 5 seconds, the IPC defaults the outside air temperature display to the last temperature reading, based upon the last message received.

If the outside air temperature message is missing or invalid for 5 seconds or longer from the PCM , the IPC displays all dashes (- -) in the outside air temperature display area.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P0071:00 Ambient Air Temperature Sensor Circuit 'A' Range/Performance: No Sub Type Information Sets when the PCM detects the ambient air temperature sensor reading does not correlate with the other temperature sensor readings at ignition ON. The PCM runs this logic after an engine off and a calibrated soak period, typically 6 to 8 hours. This soak period allows the ambient air temperature sensor and the other temperature sensors to stabilize and not differ by greater than a calibrated value, typically 18° C (32.4° F).
PCM P0072:00 Ambient Air Temperature Sensor Circuit 'A' Low: No Sub Type Information Sets when the PCM detects the ambient air temperature sensor signal is less than the self-test minimum.
PCM P0073:00 Ambient Air Temperature Sensor Circuit 'A' High: No Sub Type Information Sets when the PCM detects the ambient air temperature sensor signal is greater than the self-test maximum.
PCM P0074:00 Ambient Air Temperature Sensor Circuit 'A' Intermittent/Erratic: No Sub Type Information Sets when the PCM detects the ambient air temperature sensor signal changes beyond the minimum or maximum calibrated limit.

Possible Sources

  • Communication concern
  • Ambient Air Temperature (AAT) sensor
  • HVAC module concern
  • PCM
  • IPC
AM1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AM2

AM2 PERFORM THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the HVAC module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) (412-00 Climate Control System - General Information) .
or REFER to: Climate Control System - Vehicles With: Electronic Automatic Temperature Control (EATC) (412-00 Climate Control System - General Information, Diagnosis and Testing).
No GO to AM3

AM3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AM4

AM4 CHECK THE OUTSIDE AIR TEMPERATURE CONCERN
  • Verify the customer outside air temperature display concern.

Is the outside air temperature display concern for an incorrect temperature display?
Yes GO to AM5
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

AM5 CHECK THE AMBIENT AIR TEMPERATURE INPUT TO THE PCM (POWERTRAIN CONTROL MODULE)
  • Using an infrared temperature scanner or similar tool, measure and record the temperature of the ambient air temperature sensor body.
  • Ignition ON.
  • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).
  • Select the ambient air temperature PID (AAT).
  • Monitor the ambient air temperature PID and compare PID value with the recorded temperature of the ambient air temperature sensor body.

Does the ambient air temperature PID match the recorded ambient air temperature sensor measurement within +/- 3° C (+/- 5° F)?
Yes GO to AM6
No GO to AM7

AM6 CHECK THE OUTSIDE AIR TEMPERATURE DISPLAY UPDATE
  • Drive the vehicle above 33 km/h (20 mph) to allow the outside air temperature display to update.

Did the outside air temperature display update toward the actual ambient air temperature?
Yes The system is operating correctly at this time. Explain to the customer the operation of the system as it relates to the update strategy.
No
   Click here to access Guided Routine (PCM).

AM7 CHECK THE AMBIENT AIR TEMPERATURE SENSOR RESISTANCE
  • Ignition OFF.
  • Disconnect PCM C1381B (1.0L Engine) .
  • Disconnect PCM C1915B (1.5L Gas Automatic Transmission and 2.0L Engines).
  • Disconnect PCM C175B (1.5L Gas Manual Transmission Engine).
  • Disconnect PCM C1381B (1.5L Diesel Engine).
  • Measure:
    Click to display connectors

      1.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1381B-51   C1381B-18

    Click to display connectors

      1.5L Gas Manual Transmission Engine


    Positive Lead Measurement / Action Negative Lead
      C175B-20   C175B-8

    Click to display connectors

      1.5L Gas Automatic Transmission Engine


    Positive Lead Measurement / Action Negative Lead
      C1915B-47   C1915B-15

    Click to display connectors

      1.5L Diesel Engine


    Positive Lead Measurement / Action Negative Lead
      C1381B-42   C1381B-48

    Click to display connectors

      2.0L Engine


    Positive Lead Measurement / Action Negative Lead
      C1915B-51   C1915B-18
  • Compare the ambient temperature sensor resistances using the table below.
    Outside Air Temperature Ambient Air Temperature Sensor Value
    Celcius Fahrenheit Resistance (K ohms)
    -1.1° to 4.4° 30° to 40° 27.49 to 33.47
    4.4° to 10° 40° to 50° 22.06 to 28.86
    10° to 15.6° 50° to 60° 16.63 to 23.10
    15.6° to 21.1° 60° to 70° 11.74 to 17.32
    21.1° to 26.7° 70° to 80° 9.34 to 12.14
    26.7° to 32.2° 80° to 90° 8.49 to 9.62
    32.2° to 37.8° 90° to 100° 5.93 to 7.87
    37.8° to 43.3° 100° to 110° 4.78 to 6.11

Does the resistance match the table specifications above?
Yes GO to AM9
No GO to AM8

AM8 CHECK THE AMBIENT AIR TEMPERATURE SENSOR RESISTANCE
  • Disconnect Ambient Air Temperature Sensor C132 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
    C132-1 Component Side C132-2 Component Side
  • Compare the ambient temperature sensor resistances using the table below.
    Outside Air Temperature Ambient Air Temperature Sensor Value
    Celcius Fahrenheit Resistance (K ohms)
    -1.1° to 4.4° 30° to 40° 27.49 to 33.47
    4.4° to 10° 40° to 50° 22.06 to 28.86
    10° to 15.6° 50° to 60° 16.63 to 23.10
    15.6° to 21.1° 60° to 70° 11.74 to 17.32
    21.1° to 26.7° 70° to 80° 9.34 to 12.14
    26.7° to 32.2° 80° to 90° 8.49 to 9.62
    32.2° to 37.8° 90° to 100° 5.93 to 7.87
    37.8° to 43.3° 100° to 110° 4.78 to 6.11

Does the resistance match the table specifications above?
Yes The ambient air temperature sensor is operating correctly. REPAIR the circuits for high circuit resistance.
No GO to AM10

AM9 CHECK THE AMBIENT AIR TEMPERATURE (AAT) SENSOR FOR OBSTRUCTIONS OR DEBRIS
  • Check the area around the Ambient Air Temperature (AAT) sensor for any obstructions or debris such as leaves or paper.

Is the area around the Ambient Air Temperature (AAT) sensor free from any obstructions or debris?
Yes GO to AM10
No CLEAR all debris or obstructions as necessary to allow for the free flow of air around the Ambient Air Temperature (AAT) sensor.

AM10 CHECK THE AMBIENT AIR TEMPERATURE (AAT) SENSOR OPERATION
  • Disconnect Ambient Air Temperature (AAT) Sensor C132 .
  • Inspect the connector and wiring:
    • water intrusion
    • corrosion
    • damaged pins
    • pushed-out pins

Are there any signs of water intrusion, corrosion, damaged or pushed out pins?
Yes REPAIR the Ambient Air Temperature (AAT) sensor connector or wiring for any water intrusion, corrosion, damaged or pushed out pins.
No INSTALL a new ambient air temperature sensor.

PINPOINT TEST AN: THE CRUISE CONTROL RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER ON

Normal Operation and Fault Conditions

See Cruise Control RTT Indicator. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the cruise control status message is missing or deemed invalid by the IPC for less than 5 seconds, the IPC defaults the cruise control RTT indicator to the last indication state (on or off), based upon the last message received.

If the cruise control status message is missing or if the data is deemed invalid by the IPC for 5 seconds or longer, the IPC defaults the cruise control RTT indicator off.

Possible Sources

  • Communication concern
  • Cruise control concern
  • IPC
AN1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Monitor the compass and outside air temperature displays in the message center.

Do the compass and outside air temperature displays operate?
Yes GO to AN2
No GO to Pinpoint Test A

AN2 CHECK THE CRUISE CONTROL OPERATION
  • Verify the cruise control operates correctly.

Does the cruise control operate?
Yes GO to AN3
No
REFER to: Cruise Control (419-03 Cruise Control, Diagnosis and Testing).

AN3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AN4

AN4 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AN5

AN5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AO: THE FROST RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER ON

Normal Operation and Fault Conditions

See Frost RTT Indicator. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the outside air temperature message is missing or deemed invalid by the IPC for less than 5 seconds, the IPC defaults the frost RTT indicator to the last indication state (on or off), based upon the last message received.

If the outside air temperature message is missing or if the data is deemed invalid by the IPC for 5 seconds or longer, the IPC defaults the frost RTT indicator off.

Possible Sources

  • Outside air temperature display concern
  • IPC
AO1 CHECK THE OUTSIDE AIR TEMPERATURE DISPLAY OPERATION
  • Ignition ON.
  • Monitor the outside air temperature display.

Does the outside air temperature display operate and display 4° C (39° F) or below?
Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No If the outside air temperature display is inoperative, GO to Pinpoint Test AM
If the outside air temperature display is above 4° C (39° F), the frost RTT indicator is functioning correctly. The outside ambient air temperature must be 4° C (39° F) or below to turn on.

PINPOINT TEST AP: THE UPSHIFT/DOWNSHIFT RTT (RECONFIGURABLE TELLTALE) INDICATOR IS NEVER ON

Normal Operation and Fault Conditions

See Upshift/Downshift RTT Indicator. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the manual gear shift indicator message is missing or deemed invalid by the IPC for less than 5 seconds, the IPC defaults the upshift/downshift RTT indicator to the last indication state (on or off), based upon the last message received.

If the manual gear shift indicator message is missing or if the data is deemed invalid by the IPC for 5 seconds or longer, the IPC defaults the upshift/downshift RTT indicator off.

Possible Sources

  • Communication concern
  • PCM concern
  • GWM concern
  • IPC
AP1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Monitor the compass and outside air temperature displays in the message center.

Do the compass and outside air temperature displays operate?
Yes GO to AP2
No GO to Pinpoint Test A

AP2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AP3

AP3 RETRIEVE THE RECORDED DTCS FROM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the appropriate 303-14 section.
No GO to AP4

AP4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

PINPOINT TEST AQ: THE BRAKE APPLIED - POWER REDUCED MESSAGE OR THE CHECK FUEL FILL INLET MESSAGE IS NEVER OR ALWAYS DISPLAYED

Normal Operation and Fault Conditions

For the brake applied - power reduced message

See Brake Applied - Power Reduced Message. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

  • If the brake pedal applied message request is missing for less than 5 seconds, the IPC defaults the brake pedal applied - power reduced message center message to the last indication state, based upon the last message received.
  • If the brake pedal applied message request is missing for 5 seconds or longer, the IPC defaults the brake pedal applied - power reduced message center message off.

For the check fuel fill inlet message

See Check Fuel Fill Inlet Message. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

  • If the check fuel fill inlet message request is missing for less than 5 seconds, the IPC defaults the check fuel fill inlet message center message to the last indication state, based upon the last message received.
  • If the check fuel fill inlet message request is missing for 5 seconds or longer, the IPC defaults the check fuel fill inlet message center message off.

Possible Sources

  • Evaporative emissions system concern
  • GWM concern
  • PCM
  • IPC
AQ1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and liftgate.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the driver door ajar warning message.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the driver door ajar warning message.

Is the driver door ajar warning message displayed with the door open and off with the door closed?
Yes GO to AQ2
No DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R

AQ2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AQ3

AQ3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the apprpriate 303-14 section.
No GO to AQ4

AQ4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No
   Click here to access Guided Routine (PCM).

PINPOINT TEST AR: THE COLD START FLUID LEVEL LOW MESSAGE, GAS PARTICULATE FILTER MESSAGES OR THE LOW OIL LEVEL MESSAGE IS ALWAYS DISPLAYED

Normal Operation and Fault Conditions

For the cold start fluid level low message (Brazil only)

See Cold Start Fluid Level Message. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

  • If the cold start fluid level message request is missing for less than 5 seconds, the IPC defaults the cold start reservoir low message center message to the last indication state, based upon the last message received.
  • If the cold start fluid level message request is missing for 5 seconds or longer, the IPC defaults the cold start reservoir low message center message off.

For gas particulate filter messages (China only)

See Gas Particular Filter Message. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

  • If the gas particulate filter status message request is missing for less than 5 seconds, the IPC defaults the gas particulate filter status message center messages to the last indication state, based upon the last message received.
  • If the gas particulate filter status message request is missing for 5 seconds or longer, the IPC defaults the gas particulate filter status message center message off.

For low oil level message (diesel only)

See Low Oil Level (30k Diesel Oil Life) Message. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

  • If the engine oil level low status message request is missing for less than 5 seconds, the IPC defaults the low oil level message center message to the last indication state, based upon the last message received.
  • If the engine oil level low status message request is missing for 5 seconds or longer, the IPC defaults the low oil level message center message off.

Possible Sources

  • Evaporative emissions system concern
  • GWM concern
  • PCM
  • IPC

Visual Inspection and Pre-checks

  • Verify and fill as necessary the cold start fluid reservoir.
  • Check and fill as necessary the engine oil level.
AR1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and liftgate.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the driver door ajar warning message.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the driver door ajar warning message.

Is the driver door ajar warning message displayed with the door open and off with the door closed?
Yes For a cold start fluid level warning, FILL the cold start reservoir.
For the exhause filter at limit warning, DRIVE the vehicle to clean the soot from the gas particulate filter.
For the exhause filter over limit warning, INSTALL a new gas particulate filter. REFER to the appropriate 309-00 section.
For a low oil level warning, FILL the engine with the specified engine oil.
If the warning message remains displayed, GO to AR2
No DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R

AR2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AR3

AR3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AR4

AR4 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the apprpriate 303-14 section.
No GO to AR5

AR5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No
   Click here to access Guided Routine (PCM).

PINPOINT TEST AS: THE LOW WASHER FLUID LEVEL WARNING MESSAGE IS NEVER OR ALWAYS ON

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Washer Fluid Level Warning Message. REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Wiring, terminals or connectors
  • Low washer fluid switch
  • IPC

Visual Inspection and Pre-checks

  • Verify the washer fluid reservoir is full and the ignition has been cycled at least once prior to beginning the pinpoint test for an always on condition or the washer fluid is or has been reported low for a never on condition.
AS1 CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and liftgate.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the driver door ajar warning message.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the driver door ajar warning message.

Is the driver door ajar warning message displayed with the door open and off with the door closed?
Yes If the low washer fluid level warning message is inoperative, GO to AS2
If the low washer fluid level warning message is always on, GO to AS5
No DIAGNOSE the door ajar warning indicator. GO to Pinpoint Test R

AS2 CHECK THE LOW WASHER FLUID INDICATOR OPERATION
  • Ignition OFF.
  • Disconnect Low Washer Fluid Level Switch C138 .
  • Connect:
    Click to display connectors
    Lead 1 Measurement / Action Lead 2
      C138-1   C138-2
  • Ignition ON.
  • Wait one minute.
  • Observe the low washer fluid level warning message popup.

Is the low washer fluid level warning message popup displayed?
Yes REMOVE the fused jumper wire. INSTALL a new washer fluid level switch or reservoir as necessary.
No REMOVE the fused jumper wire. GO to AS3

AS3 CHECK THE WASHER FLUID LEVEL SWITCH GROUND CIRCUIT FOR AN OPEN AT THE WASHER FLUID LEVEL SWITCH
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C138-1   Ground

Is the resistance less than 3 ohms?
Yes GO to AS4
No REPAIR the circuit.

AS4 CHECK THE WASHER FLUID LEVEL INPUT CIRCUIT FOR AN OPEN
  • Disconnect IPC C220 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-11   C138-2

Is the resistance less than 3 ohms?
Yes GO to AS7
No REPAIR the circuit.

AS5 CHECK THE WASHER FLUID INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Low Washer Fluid Level Switch C138 .
  • Ignition ON.
  • Wait one minute.
  • Observe the low washer fluid level RTT indicator.

Did the low washer fluid level RTT indicator turn off?
Yes INSTALL a new washer fluid level switch or reservoir as necessary.
No GO to AS6

AS6 CHECK THE WASHER FLUID INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-11   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AS7
No REPAIR the circuit.

AS7 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC. Refer to the appropriate Removal and Installation procedure in Section 413-01.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST AT: THE CHIME ALWAYS SOUNDS

Normal Operation and Fault Conditions

See PRNDL Not In Park Warning Chime, Ignition-Engine On Warning Chime and Headlamps On Warning Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
BCM B10F1:14 Key In Switch: Circuit Short To Ground Or Open A continuous and on-demand DTC sets if the BCM detects an open or short to voltage on the key-in-ignition input circuit.

Possible Sources

  • Exterior lighting concern
  • Interior lighting concern
  • PRNDL concern
  • Wiring, terminals or connectors
  • Ignition switch
  • Steering column lock and ignition switch housing
  • BCM
  • IPC
AT1 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) FOR MESSAGE CENTER MESSAGES
  • Ignition OFF.
  • Ignition ON.
  • Check the IPC and message center for illuminated warning indicator or message center displays.

Does the IPC have any RTT indicators illuminated or message center messages displayed?
Yes REPAIR all message center indication concerns first. REFER to Symptom Chart: IPC or Symptom Chart: Information And Message Center, in this section.
No GO to AT2

AT2 CHECK THE EXTERIOR LIGHTING OPERATION
  • Place the headlamp switch in the OFF position.
  • Close all doors.
  • Wait one minute.
  • Observe the exterior lights.

Are the headlamps and parking lamps off?
Yes GO to AT3
No
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).
or REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

AT3 CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close the driver door.
  • Observe the interior lights.

Do the interior lights operate correctly from the driver door?
Yes GO to AT4
No
REFER to: Interior Lighting (417-02 Interior Lighting) .

AT4 CHECK THE PRNDL OPERATION
  • Apply the parking brake.
  • Observe the PRNDL operation while shifting the selector lever through the transmission ranges.

Does the PRNDL operate correctly and display P when in PARK (P)?
Yes GO to AT5
No GO to Pinpoint Test AB

AT5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AT6

AT6 CHECK THE BCM (BODY CONTROL MODULE) INPUT PIDS FROM THE IGNITION SWITCH
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Select and monitor the BCM ignition switch (IGN_SW_ACC), (IGN_SW_RUN) and (IGN_SW_KEY_IN) Parameter Identifications (PIDs) while cycling the ignition switch through the ACC, OFF, and RUN states.

Do the BCM Parameter Identifications (PIDs) match the ignition switch position?
Yes GO to AT7
No DIAGNOSE the ignition switch outputs to the BCM .
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

AT7 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Remove the key from the ignition cylinder.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-22   Ground

Is any voltage present?
Yes GO to AT8
No GO to AT10

AT8 CHECK THE KEY-IN-IGNITION INPUT WITH THE IGNITION SWITCH DISCONNECTED
  • Disconnect Ignition Switch C250 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-22   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to AT9

AT9 CHECK THE IGNITION SWITCH OPERATION
  • Perform the ignition switch component test.
    Refer to Wiring Diagrams Cell 149 for schematic and connector information.

Does the ignition switch pass the component test?
Yes INSTALL a new steering column lock and ignition switch housing.
REFER to: Steering Column Lock and Ignition Switch Housing (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No INSTALL a new ignition switch.
REFER to: Ignition Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).

AT10 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and verify the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST AU: THE CHIMES ONLY SOUND FROM THE IPC (INSTRUMENT PANEL CLUSTER) (EXCEPT BASE AM/FM AUDIO SYSTEMS)

Normal Operation and Fault Conditions

For overview, REFER to: Warning Chimes (413-01 Instrumentation, Message Center and Warning Chimes) .
For system operation, REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Communication concern
  • ACM concern
  • APIM concern
  • Audio DSP module concern (Bang & Olufsen audio)
AU1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AU2

AU2 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the ACM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information) .
No GO to AU3

AU3 PERFORM THE APIM (SYNC MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information) .
No GO to AU4

AU4 CHECK FOR CORRECT AUDIO SYSTEM OPERATION
  • Operate the audio system in AM / FM mode.

Does the audio system operate correctly?
Yes If equipped with the Bang & Olufsen audio system, GO to AU5
If not equipped with the Bang & Olufsen audio system, GO to AU6
No Diagnose the audio system.
REFER to: Audio System (415-00 Information and Entertainment System - General Information) .

AU5 PERFORM THE AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the audio DSP module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information) .
No GO to AU6

AU6 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ACM and all related inline connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the ACM and all related inline connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM .
REFER to: Audio Front Control Module (ACM) (415-00 Information and Entertainment System - General Information, Removal and Installation). On vehicles equipped with the Bang & Olufsen audio system, TEST the system for normal operation. If the chimes still do not sound through the audio system, GO to AU7
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

AU7 CHECK FOR CORRECT AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the audio DSP module and all related inline connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the audio DSP module and all related inline connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new audio DSP module. REFER to the appropriate 415-00 section.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST AV: THE CTA (CROSS TRAFFIC ALERT) WARNING CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See CTA Warning Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Communication concern
  • CTA concern
  • GWM concern
  • IPC
AV1 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver seatbelt.
  • Monitor the seatbelt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to AV2
No GO to Pinpoint Test BC

AV2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AV3

AV3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the CTA system.
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).

PINPOINT TEST AW: THE HEADLAMPS ON WARNING CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See Headlamps On Warning Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • GWM concern
  • BCM
  • IPC
AW1 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver seatbelt.
  • Monitor the seatbelt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to AW2
No GO to Pinpoint Test BC

AW2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AW3

AW3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AW4

AW4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).

PINPOINT TEST AX: THE IGNITION-ENGINE ON WARNING CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See Headlamps On Warning Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Interior lighting concern
  • PRNDL indication concern
  • GWM concern
  • BCM
  • PCM
  • IPC
AX1 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver seatbelt.
  • Monitor the seatbelt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to AX2
No GO to Pinpoint Test BC

AX2 CHECK THE DOOR AJAR INDICATION
  • Open the driver door.
  • Observe the door ajar warning indicator or door ajar warning indicator.

Does the door ajar warning indicator or door ajar warning indicator turn on with the driver door ajar?
Yes GO to AX3
No GO to Pinpoint Test R

AX3 CHECK THE PRNDL OPERATION
  • Shift the transmission through the ranges while observing the PRNDL indication.

Does the PRNDL indication match the selected transmission range?
Yes GO to AX4
No GO to Pinpoint Test AB

AX4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AX5

AX5 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to the apprpriate 303-14 section.
No GO to AX6

AX6 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No
   Click here to access Guided Routine (PCM).

PINPOINT TEST AY: THE KEY-IN-IGNITION WARNING CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See Key-In-Ignition Warning Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
BCM B10F1:14 Key In Switch: Circuit Short To Ground Or Open A continuous and on-demand DTC that sets in the BCM if an open is detected on the key-in-ignition switch input with the ignition ON.

Possible Sources

  • Wiring, terminals or connectors
  • Interior lighting concern
  • Key-in-ignition switch (part of the ignition switch)
  • Steering column lock and ignition switch housing
  • BCM
  • GWM concern
  • IPC
AY1 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver seatbelt.
  • Monitor the seatbelt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to AY2
No GO to Pinpoint Test BC

AY2 CHECK THE INTERIOR LAMPS OPERATION
  • Open and close the driver door.
  • Observe the interior lamps.

Do the interior lamps operate correctly from the driver door?
Yes GO to AY3
No
REFER to: Interior Lighting (417-02 Interior Lighting) .

AY3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to AY4

AY4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AY5

AY5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Is DTC B10F1:14 present?
Yes GO to AY6
No GO to AY10

AY6 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR VOLTAGE
  • Ignition OFF.
  • Insert the key into the ignition cylinder.
  • Disconnect BCM C2280D .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-22   Ground

Is the voltage greater than 11 volts?
Yes GO to AY10
No GO to AY7

AY7 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR SHORT TO GROUND
  • Remove the key from the ignition cylinder.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-22   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to AY8
No REPAIR the circuit.

AY8 CHECK THE KEY-IN-IGNITION INPUT CIRCUIT FOR OPEN
  • Disconnect Ignition Switch C250 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2280D-22   C250-5

Is the resistance less than 3 ohms?
Yes REPAIR the circuit.
No GO to AY9

AY9 CHECK THE IGNITION SWITCH
  • Remove the ignition switch.
    REFER to: Ignition Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
  • Perform the ignition switch component test.

Is the ignition switch OK?
Yes INSTALL a new steering column lock and ignition switch housing.
REFER to: Steering Column Lock and Ignition Switch Housing (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No INSTALL a new ignition switch.
REFER to: Ignition Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).

AY10 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and verify the concern is still present

Is the concern still present?
Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST AZ: THE PARKING AID CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See Parking Aid Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Parking aid system concern
  • Communication concern
  • BCM concern
  • GWM concern
  • IPC
AZ1 CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver seatbelt.
  • Monitor the seatbelt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to AZ2
No GO to Pinpoint Test BC

AZ2 CHECK THE BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the BCM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AZ3

AZ3 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AZ4

AZ4 PERFORM THE PAM (PARKING ASSIST CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PAM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
No GO to AZ5

AZ5 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE the parking aid.
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).

PINPOINT TEST BA: THE PARKING BRAKE WARNING CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See Parking Brake Warning Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Brake warning indication concern
  • Communication concern
  • BCM
  • GWM concern
  • ABS module
  • IPC

Visual Inspection and Pre-checks

  • Check the operation of the parking brake warning chime with the vehicle moving at least 10 km/h (6.2 mph) and the parking brake slightly applied (just enough to turn the brake warning indicator on without damaging the rear brakes).
BA1 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver seatbelt.
  • Monitor the seatbelt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to BA2
No GO to Pinpoint Test BC

BA2 CHECK THE BRAKE WARNING INDICATOR FOR CORRECT OPERATION
  • Apply the parking brake.
  • Observe the brake warning indicator.

Does the brake warning indicator illuminate?
Yes GO to BA3
No GO to Pinpoint Test O

BA3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BA4

BA4 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BA5

BA5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).

PINPOINT TEST BB: THE PERIMETER ALARM CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See Perimeter Alarm Warning Chime. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Perimeter alarm concern
  • GWM concern
  • BCM
  • IPC
BB1 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Monitor the seatbelt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to BB2
No GO to Pinpoint Test BC

BB2 CHECK THE OPERATION OF THE PERIMETER ALARM
  • Arm the perimeter alarm using the remote key locking feature (key fob).
  • Wait approximately 15 seconds for the system to arm.
  • Open the driver door using the interior door handle.

Does the perimeter alarm sound after 12 seconds?
Yes GO to BB3
No
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).

BB3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BB4

BB4 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BB5

BB5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).

PINPOINT TEST BC: THE SEATBELT WARNING CHIME OR THE BELT-MINDER® FEATURE IS INOPERATIVE

Normal Operation and Fault Conditions

See Seatbelt Warning Chime and Belt-Minder® Feature. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Belt-Minder® deactivated
  • Communication concern
  • Seatbelt warning indication concern
  • Vehicle speed input concern
  • GWM concern
  • RCM
  • IPC
BC1 CHECK THE HEADLAMPS ON WARNING CHIME
  • Ignition OFF.
  • Turn the headlamps on.
  • Open the driver door.
  • Monitor the headlamps on warning chime.

Does the headlamps on warning chime operate?
Yes GO to BC2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

BC2 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition ON.
  • Monitor the seatbelt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes For the Belt-Minder®, GO to BC3
For the seatbelt warning indicator, GO to BC4
No GO to BC5

BC3 CHECK THE SPEEDOMETER OPERATION
  • Ignition ON.
  • Verify the speedometer operates.

Does the speedometer operate?
Yes GO to BC4
No GO to Pinpoint Test D

BC4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to DTC Chart: IPC in this section.
No GO to BC5

BC5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BC6

BC6 PERFORM THE RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the RCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Airbag Supplemental Restraint System (SRS) - Vehicles Without: Rear Seat Side Airbag (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to BC7

BC7 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BC8

BC8 CHECK THE DRIVER AND FRONT PASSENGER SEATBELT BUCKLE SWITCH
  • Using a diagnostic scan tool, monitor the RCM driver and front passenger seatbelt buckle Parameter Identifications (PIDs) (SBELT_D_ST) and (SBLT_P_ST) while buckling and unbuckling the seatbelt.

Does the PID indicate current flowing with the seatbelt buckled and not flowing with the seatbelt unbuckled?
Yes GO to BC9
No INSTALL a new seatbelt buckle.
REFER to: Front Seatbelt Buckle (501-20A Seatbelt Systems, Removal and Installation).

BC9 CHECK THE BELT-MINDER® CONFIGURATION

NOTE: Verify that an administrator key is used for this test and not a MyKey® programmed key. When a MyKey® programmed key is used, the Belt-Minder® is automatically turned on and cannot be disabled (if previously disabled by an administrator, the Belt-Minder® remains disabled when an administrator key is used).

  • Verify the Belt-Minder® is activated or configured on for the seating position in question.
    REFER to: Seatbelt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).

Is the Belt-Minder activated for the seating position in question?
Yes If the Belt-Minder® is always on above 10 km/h (6 mph) with the seatbelt unfastened, the system is operating correctly.
If the Belt-Minder® is always on with the seatbelt fastened or never on with the seatbelt unfastened above 10 km/h (6 mph), INSTALL a new RCM .
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No ACTIVATE the Belt-Minder® for the seating position in question.
REFER to: Seatbelt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).

PINPOINT TEST BD: THE TURN SIGNAL-HAZARD ON CHIME IS INOPERATIVE

Normal Operation and Fault Conditions

See Turn Signal On Chime Tone. REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

  • Turn signal indication concern
  • Communication concern
  • GWM concern
  • BCM
  • IPC
BD1 CHECK THE SEATBELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver seatbelt.
  • Monitor the seatbelt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the seatbelt warning chime operate for approximately 6 seconds?
Yes GO to BD2
No GO to Pinpoint Test BC

BD2 CHECK THE TURN SIGNAL INDICATOR OPERATION
  • Verify the RH and LH turn signal indicators operate correctly.

Do the turn signal indicators operate correctly?
Yes GO to BD3
No GO to Pinpoint Test U

BD3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BD4

BD4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).

PINPOINT TEST BE: U0100:00, U0101:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0100:00 Lost Communication With ECM/PCM 'A': No Sub Type Information Sets in continuous memory in the IPC if data messages received from the PCM through the GWM are missing for 5 seconds or longer.
IPC U0101:00 Lost Communication with TCM: No Sub Type Information Sets in continuous memory in the IPC if transmission data messages received from the PCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • PCM
  • IPC
BE1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BE2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BE2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the ABS module pass the network test?
Yes GO to BE3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BE3 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC in this section.
No GO to BE4

BE4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) set?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BE5

BE5 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM KOEO self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to the appropriate 303-14 section.
No GO to BE6

BE6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0100:00 or DTC U0101:00 still present?
Yes GO to BE7
No The system is operating correctly at this time. The DTC may have set due to high network traffic or an intermittent fault condition.

BE7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the PCM , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BE8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BE8 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM and related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BF: U0121:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Control Module 'A': No Sub Type Information Sets in continuous memory in the IPC if data messages received from the ABS module through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • ABS module
  • IPC
BF1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BF2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BF2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the ABS module pass the network test?
Yes GO to BF3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BF3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BF4

BF4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BF5

BF5 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to BF6

BF6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0121:00 still present?
Yes GO to BF7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BF7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the ABS module, GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BF8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BF8 CHECK FOR CORRECT ABS (ANTI-LOCK BRAKE SYSTEM) MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the ABS module and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ABS module and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ABS module.
REFER to: Anti-Lock Brake System (ABS) Module (206-09 Anti-Lock Brake System (ABS) and Stability Control, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BG: U0131:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0131:00 Lost Communication With Power Steering Control Module 'A': No Sub Type Information Sets in continuous memory in the IPC if data messages received from the PSCM through the GWM are missing for 5 seconds or longer

Possible Sources

  • Communication concern
  • Battery voltage concern
  • GWM concern
  • PSCM
  • IPC
BG1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BG2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BG2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the PSCM pass the network test?
Yes GO to BG3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BG3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BG4

BG4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BG5

BG5 PERFORM THE PSCM (POWER STEERING CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PSCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Anti-Lock Brake System (ABS) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
or REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to BG6

BG6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0131:00 still present?
Yes GO to BG7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BG7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the PSCM , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BG8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BG8 CHECK FOR CORRECT PSCM (POWER STEERING CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all the PSCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all the PSCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, refer to the EPAS symptom chart.
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BH: U0140:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0140:00 Lost Communication With Body Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the BCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • BCM
  • IPC
BH1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BH2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BH2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the BCM pass the network test?
Yes GO to BH3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BH3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BH4

BH4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BH5

BH5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BH6

BH6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0140:00 still present?
Yes GO to BH7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BH7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the BCM , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BH8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BH8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the BCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BI: U0146:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0146:00 Lost Communication With Serial Data Gateway 'A': No Sub Type Information Sets in continuous memory in the IPC if data messages received from the GWM over the HS-CAN3 are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • Battery voltage concern
  • GWM
  • IPC
BI1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BI2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BI2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the GWM pass the network test?
Yes GO to BI3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BI3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BI4

BI4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BI5

BI5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0146:00 still present?
Yes GO to BI6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BI6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BI7
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BI7 CHECK FOR CORRECT GWM (GATEWAY MODULE A) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the GWM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the GWM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GWM .
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BJ: U0151:00, U0151:87

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the RCM through the GWM are missing for 5 seconds or longer.
IPC U0151:87 Lost Communication With Restraints Control Module: Missing Message Sets in continuous memory in the IPC if data messages received from the RCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • RCM
  • IPC
BJ1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BJ2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BJ2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the RCM pass the network test?
Yes GO to BJ3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BJ3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BJ4

BJ4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BJ5

BJ5 PERFORM THE RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the RCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Airbag Supplemental Restraint System (SRS) - Vehicles Without: Rear Seat Side Airbag (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to BJ6

BJ6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0151:00 or U0151:87 still present?
Yes GO to BJ7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BJ7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the RCM , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BJ8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BJ8 CHECK FOR CORRECT RCM (RESTRAINTS CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the RCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the RCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RCM .
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BK: U0159:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0159:00 Lost Communication With Parking Assist Control Module 'A': No Sub Type Information Sets in continuous memory in the IPC if data messages received from the PAM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • PAM
  • IPC concern
BK1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BK2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BK2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the PAM pass the network test?
Yes GO to BK3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BK3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BK4

BK4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BK5

BK5 PERFORM THE PAM (PARKING ASSIST CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PAM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Parking Aid (413-13A Parking Aid, Diagnosis and Testing).
No GO to BK6

BK6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0159:00 still present?
Yes GO to BK7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BK7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the PAM , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BK8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BK8 CHECK FOR CORRECT PAM (PARKING ASSIST CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PAM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all the PAM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PAM .
REFER to: Parking Assist Control Module (PAM) (413-13A Parking Aid, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BL: U0184:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0184:00 Lost Communication With Radio: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the ACM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • Battery voltage concern
  • ACM
  • IPC
BL1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BL2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BL2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the ACM pass the network test?
Yes GO to BL3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BL3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BL4

BL4 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the ACM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Audio System (415-00 Information and Entertainment System - General Information) .
No GO to BL5

BL5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0184:00 still present?
Yes GO to BL6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BL6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the ACM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BL7
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BL7 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all ACM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all the ACM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM .
REFER to: Audio Front Control Module (ACM) (415-00 Information and Entertainment System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BM: U0199:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0199:00 Lost Communication With 'Door Control Module A': No Sub Type Information Sets in continuous memory in the IPC if data messages received from the DDM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • DDM
  • IPC
BM1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BM2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BM2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the DDM pass the network test?
Yes GO to BM3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BM3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BM4

BM4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BM5

BM5 PERFORM THE DDM (DRIVER DOOR MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the DDM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).
No GO to BM6

BM6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0199:00 still present?
Yes GO to BM7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BM7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the DDM , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BM8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BM8 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the DDM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the DDM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM .
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BN: U0212:00

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0212:00 Lost Communication With Steering Column Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the SCCM through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • SCCM
  • IPC
BN1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BN2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BN2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the SCCM pass the network test?
Yes GO to BN3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BN3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BN4

BN4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BN5

BN5 PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the SCCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
No GO to BN6

BN6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0212:00 still present?
Yes GO to BN7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BN7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the SCCM , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BN8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BN8 CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the SCCM and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the SCCM and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM .
REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BO: U0533:82, U0534:82

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U0533:82 Invalid Data Received From Side Obstacle Detection Control Module 'A': Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the SODL through the GWM are missing for 5 seconds or longer.
IPC U0534:82 Invalid Data Received From Side Obstacle Detection Control Module 'B': Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the SODR through the GWM are missing for 5 seconds or longer.

Possible Sources

  • Communication concern
  • GWM concern
  • SODL
  • SODR
  • IPC
BO1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to BO2
No CLEAR the DTC . The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BO2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the SODL or SODR pass the network test?
Yes GO to BO3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

BO3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes REFER to DTC Chart: IPC in this section.
No GO to BO4

BO4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BO5

BO5 PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) SELF-TEST
  • Using a diagnostic scan tool, perform the SODL or SODR self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to BO6

BO6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0533:82 or U0534:82 still present?
Yes GO to BO7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BO7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.

  • CHECK the vehicle service history for recent service actions related to the SODL , SODR , GWM or IPC . If recent service history is found:
    • verify correct replacement module was installed
      • HVBOM may be used to verify correct part fitment
    • verify the configuration of replacement module was correct
      • re-configure module using as-built data if prior configuration is suspect
    • verify the module was not obtained from a like vehicle and installed into customer vehicle
      • return the swapped module to source vehicle and obtain new replacement module
  • Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?
Yes GO to BO8
No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BO8 CHECK FOR CORRECT SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the SODL or SODR and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the SODL or SODR and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SODL or SODR .
REFER to: Side Obstacle Detection Control Module (SODCM) (419-04 Side and Rear Vision, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BP: U3003:16

Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U3003:16 Battery Voltage: Circuit Voltage Below Threshold Sets in the IPC in continuous memory if the IPC detects battery voltage below 9 volts on the voltage supply circuit for 5 seconds or longer.

Possible Sources

  • Wiring, terminals or connectors
  • High circuit resistance
  • Charging system concern
  • IPC
BP1 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3003:16 still present?
Yes GO to BP2
No The system is operating correctly at this time. The DTC may have been set due to a previous low battery voltage condition.

BP2 CHECK FOR CHARGING SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) IN THE BCM (BODY CONTROL MODULE)
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any charging system Diagnostic Trouble Codes (DTCs) recorded?
Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BP3

BP3 CHECK THE BATTERY CONDITION AND STATE OF CHARGE
  • Check the battery condition and verify the battery is fully charged.
    REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).

Is the battery OK and fully charged?
Yes GO to BP4
No If the battery is discharged, DIAGNOSE the cause of the low battery condition.
REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing). If the battery condition fails, INSTALL a new battery.
REFER to: Battery (414-01 Battery, Mounting and Cables, Removal and Installation).

BP4 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) VOLTAGE PID (PARAMETER IDENTIFICATION)
  • Measure and record the voltage at the battery.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Monitor the IPC voltage (MODULE_VOLT) PID

Is the voltage within 0.2 volt of the recorded battery voltage?
Yes GO to BP7
No GO to BP5

BP5 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) VOLTAGE SUPPLY
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-8   Ground

Is the voltage greater than 11 volts?
Yes GO to BP6
No REPAIR the circuit for high circuit resistance.

BP6 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) GROUND
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C220-8   C220-3

Is the voltage greater than 11 volts?
Yes GO to BP7
No REPAIR the circuit for high circuit resistance.

BP7 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC and all related in-line connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC and all related in-line connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST BQ: U3003:17

Normal Operation and Fault Conditions

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
IPC U3003:17 Battery Voltage: Circuit Voltage Above Threshold Sets in the IPC in continuous memory if the IPC detects battery voltage above 16 volts on the voltage supply circuit for 5 seconds or longer.

Possible Sources

  • Charging system concern
  • IPC

NOTE: DTC U3003:17 may be stored in the module memory due to past battery charging or vehicle jump starting events.

BQ1 CHECK FOR OVERCHARGING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN OTHER MODULES
  • Ignition ON.
  • Using a diagnostic scan tool, perform self-test on all modules.
  • Retrieve the continuous memory DTCs from all modules.

Are any overcharging Diagnostic Trouble Codes (DTCs) set in more than one module?
Yes DIAGNOSE the overcharging condition.
REFER to: Charging System - System Operation and Component Description (414-00 Charging System - General Information, Description and Operation).
No GO to BQ2

BQ2 CHECK THE BATTERY VOLTAGE
  • Turn off all interior/exterior lights and accessories.
  • Start and run the engine at approximately 2,000 rpm for 3 minutes while monitoring the battery voltage.

Does the battery voltage rise to 15.5 volts or higher?
Yes DIAGNOSE the overcharging condition.
REFER to: Charging System - System Operation and Component Description (414-00 Charging System - General Information, Description and Operation).
No GO to BQ3

BQ3 RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U3003:17
  • Ignition OFF.
  • Ignition ON.
  • Using a diagnostic scan tool, clear the continuous memory DTCs.
  • Carry out the IPC self-test.

Is DTC U3003:17 present?
Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The DTC may have been set previously during battery charging or while jump starting the vehicle.


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